Service-focused, dedicated caregiver professional with excellent nursing skills and patient-care training.
Dependable Hard worker with the ability to learn new skills and concepts quickly.
Well organized and adequately able to manage multiple tasks and assignments with strong attention to detail.
Experience includes a background in senior care.
Up to date on all Immunizations. (Including TB, FLU and COVID)
Overview
26
26
years of professional experience
Work History
Resident Services Coordinator
Someren Glen Christian Living Communities
04.2024 - Current
Conducts initial and periodic reviews of residents to determine ability for admittance and feasibility of continued residence within the community housing.
Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
Provides limited case management needs for a resident when the general service community is not providing such service.
Provides Perennial support with Permission to Contact (PTC).
Educates residents on service availability, application procedures, residents rights etc. both individually and as a group.
Refers residents to volunteer support group programs with service organizations in the community.
Assists management in identifying residents who need assistance and may help in coordinating that assistance.
Maintains individual resident files and documents all pertinent information.
Supports residents as active Citizens in their communities, with influence, meaning, autonomy, belonging and an overall sense of well-being.
Set up and help maintain pendants, I also respond to pendant calls throughout the day.
Help residents access and maintain emergency documents.
Responsible for morning check-in visits if necessary.
Help setup and implement various clinics (vaccines, podiatrist, mobility) and provide blood pressure checks when requested.
Provide resources to help residents find needed services like Physical Therapy or Home Health care.
Work with outside vendors including Rhythms Home Health and Curana to support resident needs.
Maintain good communication with hospital case managers and help assess needs when Il residents are in the hospital.
Provide needed information and support to residents and their families considering a change in level of care.
Coordinate with 911 first responders when they are in the building.
Communicate any resident medical concerns to family or other MPOA representatives when appropriate.
I am an advocate for resident concerns to the broader SG leadership team.
Caregiver/QMAP/Resident Care Coordinator
Gardens At Columbine Retirement Community
04.2024 - Current
Under the direction and supervision of the RN; assisted with personal hygiene, bathing, dressing of residents, handled and emptied catheter bags, urinals, and bedpans, collected urine and stool samples/specimens, served meals, and assisted residents whom required help with feeding, made beds, and changed linens, monitored and recorded vital signs, height, weight, blood pressure, temperature, pulse, and respiration, followed procedures for disease and infection control.
Administered medications using the 7R’s method and used MAR as a guide.
Followed set of procedures for medication administration, documenting all medication administration.
Communicated any medication concerns with the RN.
Ensured confidentiality of residents’ medication among other residents.
Served as a leader on shifts providing supervision, support and direction to Caregivers.
Assisted with transfers, lifting and repositioning of residents while following necessary safety precautions.
Caregiver/QMAP/Housekeeper
Self-employed
06.2003 - Current
Bathroom, kitchen, general room cleaning.
Refrigerator, oven, cabinet cleaning and dishes.
Bed changing, window washing, surface polishing and wall washing.
Light carpet cleaning.
Laundry and ironing.
Attic and basement cleaning.
Plant care and pet clean up.
House and pet sitting.
Run errands such as grocery store, cleaners, bill pay and etc.
Meal preparation.
Provide care for seniors and their property with dignity and respect.
Communicate with clients in a friendly and congenial manner.
Provide companionship and conversation.
Medication and appointment reminders.
Assistance with grooming and bathing.
Assistance with toileting and incontinence issues.
Caregiver/QMAP
Elk Run Assisted Living
05.2000 - 04.2024
Under the direction and supervision of the RN; assisted with personal hygiene, bathing, dressing of residents, handled and emptied catheter bags, urinals, and bedpans, collected urine and stool samples/specimens, served meals, and assisted residents whom required help with feeding, made beds, and changed linens, monitored and recorded vital signs, height, weight, blood pressure, temperature, pulse, and respiration, followed procedures for disease and infection control.
Administered medications using the 7R’s method and used MAR as a guide.
Followed set procedures for medication administration, documenting all medication administration.
Communicated any medication concerns with the RN.
Ensured confidentiality of residents’ medication among other residents.
Served as leader on shifts providing supervision, support and direction to Caregivers.
Assisted with transfers, lifting and repositioning of residents while following necessary safety precautions.
CSR
LINCARE
01.2011 - 05.2014
Assist in overseeing and managing a staff of five individuals.
Answer all incoming calls as the main responder, am usually the first contact for referral sources.
Determines required action and dispatches.
Take orders from physician's office or referral sources; enter orders into computer, determine all required equipment and log into computer.
Coordinate new patient delivery schedule with Service Rep. and log into computer.
Process patient information on a series of forms where accuracy and timely processing is most important. Maintain and file patient information on a regular basis.
Verify insurance coverage and advise collections department of required actions about billing. Maintain copy of current patient files and files on referral sources.
Respond to new and current patient requests.
Process unit dose medication, renewal reports and held sales reports by contacting customers, providers, physician's offices and reviewing with regional accounting office.
Handle mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible.
Maintain knowledge of existing and new information regarding LINCARE equipment and carrier policies.
Award for highest reduction in held sales, 2nd quarter 2012 and 3rd quarter 2013.
Award for record breaking patient set ups, March 2012.
Award for team member of the month, October 2011 and March 2012.
Education
CNA Certification -
Red Rocks Community College
Arvada, CO
05.2024
First Aide/CPR/AED Certification -
07.2025
QMAP Qualification -
07.2023
Diploma -
Bueno Center For Multicultural Education, University of Colorado
04.1998
Skills
Patent Advocacy and Support
Privacy / HIPPA Regulations
Patient Care and Safety
Medical Terminology
Electronic Medical Records
Vital Signs and Patient Monitoring
Accomplishments
Award for highest reduction in held sales, 2nd quarter 2012 and 3rd quarter 2013.
Award for record breaking patient set ups, March 2012.
Award for team member of the month, October 2011 and March 2012.
Timeline
Resident Services Coordinator
Someren Glen Christian Living Communities
04.2024 - Current
Caregiver/QMAP/Resident Care Coordinator
Gardens At Columbine Retirement Community
04.2024 - Current
CSR
LINCARE
01.2011 - 05.2014
Caregiver/QMAP/Housekeeper
Self-employed
06.2003 - Current
Caregiver/QMAP
Elk Run Assisted Living
05.2000 - 04.2024
CNA Certification -
Red Rocks Community College
First Aide/CPR/AED Certification -
QMAP Qualification -
Diploma -
Bueno Center For Multicultural Education, University of Colorado