Ronda Kimbrow
Nunn,CO
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Nextech appointment scheduling system to manage over 300 patients weekly. Organized and accurate in managing patient flow.
Overview
14
14
years of professional experience
Work History
Medical Receptionist / Front Desk
Kirk Eye Center
06.2014 - Current
- Check in patients and complete patient registration.
- Manage patient flow by providing timely check-in procedures upon arrival. Ensure that all forms are completely filled out. Maintain accuracy of patient demographic and insurance information by verifying this information at each patient encounter.
- Maintains accuracy of insurance, patient billing, and contact information, by entering patient demographic and insurance information correctly into computer system.
- Complete insurance verification prior to patients visit to determine coverage and benefit limits.
- Obtain insurance authorizations prior to appointment.
- Scheduling new and established patients. Ensures clients are scheduled accordingly
- Collect copays, deductibles, coinsurance and past due balances if applicable.
- Provides quality customer service and answers all calls and voicemails to support clients.
- Typically see 80+ patient per day
Medical Receptionist / Front Desk
Castle Rock Dermatology
05.2013 - 05.2014
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients.
Chiropractic Assistant /Medical Receptionist
Rockrimmon Chiropractic Clinic
06.2010 - 03.2013
- Greeted patients and completed necessary registration forms.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Put patients on our rolling massage table prior to visiting the doctor.
- Instruct patients on therapeutic exercises as directed by the doctor.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Contacted insurance carriers to determine patients' coverage.
- Collected copays, deductible and co-insurance payments.
Skills
- Insurance Verification
- Payment Collection
- Appointment Scheduling
- Patient Registration
- Office Administration
- Front Desk Operations
Timeline
Medical Receptionist / Front Desk
Kirk Eye Center
06.2014 - Current
Medical Receptionist / Front Desk
Castle Rock Dermatology
05.2013 - 05.2014
Chiropractic Assistant /Medical Receptionist
Rockrimmon Chiropractic Clinic
06.2010 - 03.2013
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