Ronald Seyfer
Strasburg,CO
Summary
Dynamic and results-oriented professional with extensive experience in the automotive and sales sectors, notably at Seyfer Automotive. Excelled in vehicle assessment and fostering customer relationships, achieving high satisfaction levels. Skilled in tech-savvy solutions and effective communication, consistently delivering tailored recommendations and exceeding targets.
Overview
27
27
years of professional experience
Work History
Service Advisor
Grand Kia
09.2024 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Trained new personnel regarding company operations, policies and services.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Service Advisor
Seyfer Automotive
03.2020 - 08.2023
- Maintained high customer satisfaction standards to meet or exceed targets.
- Trained new personnel regarding company operations, policies and services.
Automotive Technician
Seyfer Automotive
03.2011 - 08.2023
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Inside Sales Representative
Porteous Fastener Co
02.1998 - 10.2008
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
Education
Associate of Applied Science - General Studies
Community College of Aurora
Aurora, CO06-2026
Associate of Applied Science - Automotive Technology
Emily Griffith Technical College
Denver, CO06-2010
Skills
- Vehicle assessment
- Bill preparation
- Work order interpretation
- Tech-Savvy
Timeline
Service Advisor
Grand Kia
09.2024 - Current
Service Advisor
Seyfer Automotive
03.2020 - 08.2023
Automotive Technician
Seyfer Automotive
03.2011 - 08.2023
Inside Sales Representative
Porteous Fastener Co
02.1998 - 10.2008
Associate of Applied Science - General Studies
Community College of Aurora
Associate of Applied Science - Automotive Technology
Emily Griffith Technical College
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