Ronald Owens
Colorado Springs
Summary
Dynamic professional with expertise in peer support and warehouse operations. Proven ability in team collaboration and problem-solving, leading to successful recovery outcomes. Strong communication skills enhance operational efficiency and team performance.
Overview
1
1
Certification
2026
2026
years of professional experience
Work History
Peer Recovery Specialist
Tribe Recovery Homes
Denver
05.2020 - 06.2025
- Facilitated peer support groups to promote recovery and resilience.
- Provided one-on-one mentorship for individuals navigating recovery journeys, fostering personal growth and resilience.
- Assisted clients in developing personalized recovery plans and goals.
- Advocated for client needs within treatment teams and community organizations, ensuring access to necessary resources and support.
- Educated clients about substance use disorders and recovery resources.
Order Picker
Airhead Sports Group
Denver
02.2019 - 09.2019
- Picked and packed diverse sporting goods orders with accuracy to ensure customer satisfaction.
- Safely operated powered industrial trucks, including forklifts and pallet jacks, to transport merchandise.
- Moved orders to shipping locations or delivery platforms using material handling equipment for timely dispatch.
- Operated warehouse equipment to streamline order fulfillment processes.
- Inspected products for quality assurance prior to packaging and shipping.
Manager
Tracks Night Club / Exdo Event Center
Denver
05.2004 - 06.2018
- Coordinated event logistics for functions at prominent entertainment venue, ensuring seamless operations.
- Maintained high-quality service by enforcing customer service standards and resolving issues effectively.
- Supported bartenders with drink preparation and serving during peak hours to enhance guest experience.
- Collaborated with team members to foster a welcoming atmosphere for guests.
- Executed day-to-day duties with accuracy and efficiency.
- Delivered exceptional service to customers in person and via phone communications.
- Supported exhibition staff during event setup and breakdown processes.
Cherry Picker Operator
QED
Denver
2018 - 2018
- Operated cherry picker to efficiently retrieve items from high storage locations, ensuring timely access to inventory.
- Loaded and unloaded materials to maintain optimal inventory levels and support seamless warehouse operations.
- Maintained accurate records of stock movements within the warehouse system.
Customer Service Representative
King Soopers
Denver
2000 - 05.2002
- Provided excellent customer service and resolved inquiries effectively.
- Assisted customers with inquiries about products and store navigation to enhance shopping experience.
- Assisted customers with product selections and promotional offers.
- Executed cash, credit, and digital payment transactions accurately and securely to maintain customer trust.
- Processed cash payments at the register accurately at the register.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2002
Some College (No Degree) - Music Business
Northeastern Junior College
Sterling, COSkills
- First aid and CPR
- Emergency response
- Patient care
- Customer service
- Data entry
- Microsoft Word
- Adaptability and flexibility
- Positive attitude
- Warehouse operations
- Pallet jack operation
- Packing and shipping
- Shipping and receiving
- RF scanning technology
- Warehouse safety practices
- Heavy lifting techniques
- Stock replenishment strategies
- Time management
- Cleaning and organization
- OSHA compliance
Certification
- Colorado driver license
- Qmap
Timeline
Peer Recovery Specialist
Tribe Recovery Homes
05.2020 - 06.2025
Order Picker
Airhead Sports Group
02.2019 - 09.2019
Manager
Tracks Night Club / Exdo Event Center
05.2004 - 06.2018
Cherry Picker Operator
QED
2018 - 2018
Customer Service Representative
King Soopers
2000 - 05.2002
High School Diploma -
Thomas Jefferson High School
Some College (No Degree) - Music Business
Northeastern Junior College