Knowledgeable [Desired Position] with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Technician
Select/Peak Oil Field Services
Greeley, CO
01.2024 - 01.2024
Diagnosed and repaired mechanical issues on-site, ensuring optimal equipment performance.
Maintained accurate service records, documenting repairs and maintenance activities consistently.
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Residential Tech
Solutions of North Texas
Denton, Tx
08.2020 - 06.2022
Coached individuals, families and groups as part of recovery process.
Put together a list of applicable resources and helped secure necessary referrals for clients and families
Managed maintenance for multi site facility housing for 53 residential clients, including appliance maintenance and install, hvac, groundskeeping, and regular repairs.
Managed team of 7 residential house staff, on call 24-7
Trained new house staff thru curriculum to maintain JCAHO accreditation
Residential Tech
Solutions of North Texas
Denton, Tx
08.2020 - 06.2022
Coached individuals, families and groups as part of recovery process.
Put together a list of applicable resources and helped secure necessary referrals for clients and families
Managed maintenance for multi site facility housing for 53 residential clients, including appliance maintenance and install, hvac, groundskeeping, and regular repairs.
Managed team of 7 residential house staff, on call 24-7
Trained new house staff thru curriculum to maintain JCAHO accreditation
Electrician Apprentice
Scott Electric
Fort Worth, Tx
08.2019 - 08.2020
Completed coursework to become electrician apprentice
Assisted in pulling wire, lifting, hoisting, and positioning materials
Installed, operated, and energized breakers, transformers, switchgears, disconnects, etc.
Electrician Apprentice
Scott Electric
Fort Worth, Tx
08.2019 - 08.2020
Completed coursework to become electrician apprentice
Assisted in pulling wire, lifting, hoisting, and positioning materials
Installed, operated, and energized breakers, transformers, switchgears, disconnects, etc.
Recovery Coach
Solutions of North Texas
Denton, TX
03.2019 - 08.2020
Contracted by SONTX on the second Saturday of every month to teach first time offenders ordered by Denton County Courts. The 8 hour course includes the effects of drugs and alcohol on the brain and body, gives the client sufficient information to decide if they might have a problem, and also focuses on some life skills and laws of success.
Recovery Coach
Solutions of North Texas
Denton, TX
03.2019 - 08.2020
Contracted by SONTX on the second Saturday of every month to teach first time offenders ordered by Denton County Courts. The 8 hour course includes the effects of drugs and alcohol on the brain and body, gives the client sufficient information to decide if they might have a problem, and also focuses on some life skills and laws of success.
Recovery Advocate
Stonegate Center
Azle, Tx
03.2019 - 08.2019
Recovery advocate, responsible for the welfare of roughly 25 clients on a daily basis. My responsibilities include hourly counts, shift notes, intakes, vitals, facilitating recovery groups, facilitating 5th Steps, holding accountability, transporting clients to and from hospitals, transporting clients to and from recovery meetings, and sharing my experience, strength, and hope on a daily basis.
Recovery Advocate
Stonegate Center
Azle, Tx
03.2019 - 08.2019
Recovery advocate, responsible for the welfare of roughly 25 clients on a daily basis. My responsibilities include hourly counts, shift notes, intakes, vitals, facilitating recovery groups, facilitating 5th Steps, holding accountability, transporting clients to and from hospitals, transporting clients to and from recovery meetings, and sharing my experience, strength, and hope on a daily basis.
Owner/Operator
Sonic Haul LLC
Greeley, CO
06.2022 - 2026
In June of 2022, I began the process of becoming an independent hot shot truck driver with a goal of owning my own business. I contracted with a Hot Shot company in July of 2022, driving my truck and trailer for Hot Shot 107. Within 2 months of operating as a contractor, I secured an MC number and began my own trucking company, Sonic Haul LLC. I trained another 2 drivers to expand. With a goal to move our family to Colorado, I have transitioned control of the hot shot dispatch and delivery to my brother in law, and am eager to grow with a company with a mission.
Oversaw logistics and scheduling to optimize resource allocation and reduce costs.
Developed strong relationships with clients, enhancing repeat business and referrals.
Implemented safety protocols, improving workplace safety standards and compliance.
Trained and mentored staff on operational best practices, fostering skill development.
Analyzed operational workflows to identify inefficiencies and drive process improvements.
Negotiated contracts with suppliers, securing favorable terms for materials and services.
Maintained detailed records of inventory and equipment usage for effective management decisions.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Managed daily operations, ensuring timely project completion and customer satisfaction.
Education
High School Diploma -
Plano East Senior High
Plano, Tx
01.1993
Paint And Body
Wyoming Technical Institute
Laramie, WY
05.1996
Skills
Non Regulated Hot Shot Trucking - Owner/Operator
Dispatch for fleet operations
Various load securement expertise
Customer Service
Electrician Apprentice
Fleet oversight using ELD
Understanding of FMCSA Compliance standards/DOT Regulations
Coaching and leadership capabilities
Resourceful, eager to learn, and strong ability to pivot on priority tasks
Adept at maintaining safety standards including understanding of appropriate PPE
DOT compliance
Professionalism and work ethic
Safe driving practices
Safety compliance
Self-motivation and discipline
Truck loading and unloading
Accident prevention strategies
Paperwork coordination
Logbook management
GPS navigation systems
Vehicle inspection
Load security
Vehicle maintenance
Safety management
Route planning
Defensive driving techniques
Log updating
Equipment maintenance
Small business operations
Sales tactics
Business process optimization
Competitor trend research
Contract negotiation
Employee training
Vendor relationship management
Certification
CPR, Customer focused, Determined, Strong work ethic, Passion for helping others, TEAM PLAYER!