Romez Ybarra
Pueblo
Summary
Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Withdrawal Management Specialist
Crossroads' Turning Points
09.2024 - Current
- Responsibilities require assists in coordinating and monitoring patient activities and day-to-day operations of the assigned Withdraw Management unit during the assigned shift
- Took vital signs as required
- Conducted intake screens and assessed potential patients
- Obtained pertinent information regarding patient drug/alcohol use, medical and social history, and patient needs
- Provided information to the agency physician regarding medical issues and medication clearance, and monitors medication according to operating policy and physician's directions
- Provided case management services to all patients enrolled in the chronic Withdraw Management program
- Completed necessary paperwork
- Monitored patients throughout the shift
- Assisted in medical/mental health treatment referrals and informed supervisor of all incidents beyond the scope of the normal Withdraw Management functions
- Verified the accuracy of monitoring reports.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Coordinated between various entities to manage cases.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Digital Personal Shopper
Walmart
04.2024 - 09.2024
- Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.
Prevention Educator
Crossroads Turning Points
08.2023 - 03.2024
- Developed educational materials to support the implementation of evidence-based health promotion programs.
- Assisted with the evaluation of program effectiveness by collecting data from participants and analyzing results.
- Boosted community members' health knowledge through participation in health fairs and events.
- Performed research on various health topics to develop thorough and comprehensive class curricula.
- Facilitated workshops and seminars focused on educating community members about preventive health care options.
- Presented public talks to promote specific topics and work of organization.
- Conducted one-on-one meetings with various businesses for partnership recruitment.
- Presented health education talks at training workshops and conferences in local area.
- Collected data through field documentation, identifying specific needs of targeted populations.
- Designed culturally appropriate curriculum for a variety of age groups to promote healthy lifestyle habits.
- Boosted community members' health knowledge through participation in health events and fairs.
- Analyzed feedback from participants regarding their experiences with educational programs in order to make necessary modifications or improvements.
- Contributed content for websites dedicated to providing accurate information about various aspects of preventative healthcare practices.
Withdrawal Management Specialist
Crossroads' Turning Points
03.2022 - 08.2023
- Responsibilities require assists in coordinating and monitoring patient activities and day-to-day operations of the assigned Withdraw Management unit during the assigned shift
- Took vital signs as required
- Conducted intake screens and assessed potential patients
- Obtained pertinent information regarding patient drug/alcohol use, medical and social history, and patient needs
- Provided information to the agency physician regarding medical issues and medication clearance, and monitors medication according to operating policy and physician's directions
- Provided case management services to all patients enrolled in the chronic Withdraw Management program
- Completed necessary paperwork
- Monitored patients throughout the shift
- Assisted in medical/mental health treatment referrals and informed supervisor of all incidents beyond the scope of the normal Withdraw Management functions
- Verified the accuracy of monitoring reports.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Coordinated between various entities to manage cases.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Retail Associate
Independent Records And Tapes/High Vibes Music
04.2021 - 08.2023
- Attended team meetings to discuss sales goals, upcoming promotions.
- Answered questions about current promotions and resolved issues according to store policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Answered store and merchandise questions and led customers to wanted items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed loss prevention strategies, minimizing theft.
- Greeted customers to determine wants or needs.
- Conducted regular stock counts to verify accuracy of inventory records.
- Described merchandise and explained use, operation and care.
- Performed price checks on items requested by customers.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled returns and exchanges according to company policy.
- Updated customer information in the database system when necessary.
- Created price tags and merchandise signs for new items.
- Trained and supervised sales associates on customer service standards and operational procedures.
- Managed opening and closing procedures of the store, including cash handling.
Warehouse Worker
Target Distribution Center
08.2020 - 11.2020
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Loaded, unloaded and moved material to and from storage and production areas
- Measured dimensions of finished pieces for conformance to specifications
- Consistently lifted materials weighing as much as 40-60 pounds
- Worked collaboratively with team members to achieve common goals and objectives.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Unloaded incoming shipments from delivery trucks or other vehicles.
- Operated manual pallet jacks to move materials within the warehouse
Warehouse Worker
Russ Davis Wholesale
03.2020 - 08.2020
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Wrapped pallets in shrink wrap prior to loading
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
- Identified inadequate materials and faulty equipment and brought to supervisors' attention
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Operated handheld scanners to track merchandise and verify contents of containers
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained optimal personal and team protections by following safety protocols and procedures when operating equipment and using sharp tools.
- Adhered to company safety policies and procedures regarding proper food safety and sanitation
- Labeled finished product containers with required information.
- Followed production list provided by supervisor.
- Prepared and built food items according to standardized recipes and directions.
- Maintained production records, including batch numbers and quantities produced.
- Broke down, cleaned and sanitized work stations at end of shift.
- Regulated gauges and controls to monitor food prep pressure, flow rate and temperature.
- Inspected finished food products for quality and adherence to customer specifications.
- Set up production lines with appropriate tools and equipment.
- Followed all safety protocols in the production area.
Warehouse Worker
Romantix Warehouse
03.2017 - 02.2020
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Checked packages and merchandise for damage and notified vendors
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Measured dimensions of finished pieces for conformance to specifications
- Identified inadequate materials and faulty equipment and brought to supervisors' attention
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
- Operated scanners to track merchandise and verify contents of containers
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
- Created shipping labels to complete daily order processing
- Used protective equipment such as moving pads and plastic wrap to prevent product damage
- Loaded merchandise into specific packages suited for product.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Received deliveries, scanned packages and updated orders in internal database.
- Packed boxes and stock using organizational guidelines.
Education
Some College - Art
Pueblo Community College
900 W Orman Ave, Pueblo, CO 8100408.2015
High School Diploma -
Dolores Huerta Preparatory High School
2727 W 18th St, Pueblo, CO 8100308.2008
Skills
- Customer relations
- Teamwork
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Crisis management
- Adaptability
- Inventory management
- Conflict resolution
- Team leadership
Languages
English
Full Professional
Timeline
Withdrawal Management Specialist
Crossroads' Turning Points
09.2024 - Current
Digital Personal Shopper
Walmart
04.2024 - 09.2024
Prevention Educator
Crossroads Turning Points
08.2023 - 03.2024
Withdrawal Management Specialist
Crossroads' Turning Points
03.2022 - 08.2023
Retail Associate
Independent Records And Tapes/High Vibes Music
04.2021 - 08.2023
Warehouse Worker
Target Distribution Center
08.2020 - 11.2020
Warehouse Worker
Russ Davis Wholesale
03.2020 - 08.2020
Warehouse Worker
Romantix Warehouse
03.2017 - 02.2020
Some College - Art
Pueblo Community College
High School Diploma -
Dolores Huerta Preparatory High School
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