Rolinda Marthos
Colorado Springs
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Meal Coordinator
Colorado Early Colleges
10.2024 - Current
- Assisted in providing meals to over 500 students that were nutritious and followed compliance standards that were mandated by the Colorado Charter School Institute.
- Maintained detailed records for USDA reporting and food safety compliance, including monitoring temperatures and adhering to proper food handling procedures.
- Trained student assistants on proper food handling, hygiene, and safety protocols.
- Maintained cleanliness and organization of food preparation and dining areas to uphold health standards and create a welcoming environment.
Team Member
Whataburger
05.2023 - 10.2024
- Possessed in-depth knowledge of store menus and ongoing promotions offered by the company.
- Efficiently processed orders using the POS system, handled cash and credit transactions, and promptly made necessary modifications to orders in both drive-thru and front counter settings.
- Ensured a clean and sanitary work environment by diligently performing cleaning tasks such as sweeping, mopping, and wiping surfaces.
- Effectively addressed customer complaints by promptly relaying the issues to managers, arranging for the preparation of replacement dishes, and issuing refunds when appropriate.
Prep Crew Member
McDonald's
09.2022 - 05.2023
- Prepared food items while concurrently ensuring the kitchen staff had all necessary products throughout the day.
- Received and stored food supplies, equipment, and utensils in their designated storage locations.
- Cleaned, washed, and sanitized work areas, equipment, utensils, dishes, and silverware.
- Stored food in designated containers and storage areas to prevent spoilage.
- Identified and appropriately disposed of expired food products to maintain food safety standards.
- Implemented measures to prevent cross-contamination.
Service Crew Member
McDonald's
08.2022 - 05.2023
- Possessed in-depth knowledge of store menus, enabling effective promotion of special offers and limited-time deals.
- Demonstrated exceptional multitasking abilities by efficiently managing orders through the POS system, handling cash and credit transactions, and adapting to changing demands in both drive-thru and front counter settings.
- Actively maintained a clean and sanitary work environment by performing regular cleaning tasks such as sweeping, mopping, and sanitizing surfaces.
- Effectively addressed customer concerns by promptly escalating issues to managers, ensuring timely resolution through dish remakes or appropriate refunds.
Senior Caregiver
Care.Com
06.2021 - 08.2021
- A comprehensive patient care record was meticulously maintained, documenting the patient's ongoing condition, any changes observed, behavioral patterns, and overall health trajectory.
- Assisted the patient with mobility, including getting in and out of bed, using the bathroom, and maneuvering a wheelchair.
- Executed healthcare-related tasks as directed by registered nurses and doctors, such as administering medication.
- Provided regular meals for breakfast and lunch, along with snacks and treats as per the patient's requests.
- Formed personal connections with the patient and their family to ensure their comfort and well-being.
Child Caregiver
Care.Com
01.2014 - 06.2021
- Performed cleaning and housekeeping duties to ensure a safe and hygienic living environment for children.
- Assisted children under my care with household chores and personal hygiene routines.
- Prepared nutritious snacks and meals for children.
- Provided support to children with homework assignments and school projects.
- Communicated regularly with parents to discuss children's progress and developmental milestones.
Education
Associate of Arts - History
Pikes Peak State College
12.2021
Skills
- Strong communication skills
- Composed attitude in stressful situations
- Effective decision-making under pressure
- Responsive to new challenges
- Proficient in task management
- Customer service
- Data entry
- Decision-making
Certification
ServSafe certification - acquired in May of 2025
Timeline
Meal Coordinator
Colorado Early Colleges
10.2024 - Current
Team Member
Whataburger
05.2023 - 10.2024
Prep Crew Member
McDonald's
09.2022 - 05.2023
Service Crew Member
McDonald's
08.2022 - 05.2023
Senior Caregiver
Care.Com
06.2021 - 08.2021
Child Caregiver
Care.Com
01.2014 - 06.2021
Associate of Arts - History
Pikes Peak State College
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