Rodrigo Dussan
México
Summary
Started as a commercial manager for Colombia and central america, later on promoted to manage Mexico and central America and lately because of technical knowledge of the various products in Merino which led me to accomplished six consecutive sales goals, my actual actual boss promoted me to be the technical support for sale for the Americas continent (from Chile to Canada).
Today I support all the sales team on technical ways to improve sales and manage complaints for the company. I have the skills to train and promote new products through workshops and training sessions to final customers and internal personnel.
Overview
8
8
years of professional experience
Work History
Technical Support Executive
Merino Industries Limited
03.2016 - Current
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Collaborated with team members to develop new strategies for handling complex technical problems.
Area Sales Manager
Merino Industries Limited
03.2016 - Current
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
Education
Bachelor of Science - Industrial Engineering
Instituto Tecnologico Y De Estudios Superiores De
Atizapan De Zaragoza. Mexico12.1994
Skills
- Training and Mentoring
Accomplishments
Accomplish Six consecutive sales goal (2017-2022)
Languages
Spanish
Native language
English
Beginner
A1
Timeline
Technical Support Executive
Merino Industries Limited
03.2016 - Current
Area Sales Manager
Merino Industries Limited
03.2016 - Current
Bachelor of Science - Industrial Engineering
Instituto Tecnologico Y De Estudios Superiores De
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