Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodolfo Macalintal

Monument

Summary

Dynamic Assistant Food & Beverage Manager with proven expertise at Landscapes Management, excelling in optimizing operations and enhancing guest satisfaction. Adept in food and beverage management and customer service, I effectively trained staff and improved workflow processes, ensuring high-quality service delivery and operational efficiency. Servsafe certified and adaptable in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Assistant Food & Beverage Manager - Fox Acres GC

Landscapes Management
06.2024 - Current
  • Assisted in daily food and beverage operations, ensuring high service quality and guest satisfaction.
  • Supported inventory management by tracking supplies and placing orders to maintain stock levels.
  • Coordinated with staff to optimize labor efficiency during peak service times.


Assistant Food & Beverage Manager - Kings Deer GC

Landscapes Management
01.2024 - 06.2024

Front Desk Agent

Drury Hotels Company LLC
01.2020 - 12.2023
  • Managed guest check-ins and check-outs efficiently, ensuring a smooth arrival and departure experience.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining the cleanliness and organization of the front desk area to enhance guest impressions.
  • Handled cash transactions accurately while adhering to hotel policies for financial security.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

Outside Service Supervisor - Kings Deer GC

Landscapes Management
01.2015 - 12.2023
  • Supervised daily operations, ensuring adherence to safety protocols and service standards.
  • Trained and mentored staff on techniques and customer service excellence.
  • Developed workflow processes that improved efficiency and reduced service delivery times.

Education

High School Diploma -

De La Salle Santiago Zobel School
Manila, Philippines
05-2014

Skills

  • Food and beverage operations, Servsafe certified
  • Customer service
  • Digital literacy
  • Adaptability and flexibility
  • Register management
  • Managing reservations and large parties

Timeline

Assistant Food & Beverage Manager - Fox Acres GC

Landscapes Management
06.2024 - Current

Assistant Food & Beverage Manager - Kings Deer GC

Landscapes Management
01.2024 - 06.2024

Front Desk Agent

Drury Hotels Company LLC
01.2020 - 12.2023

Outside Service Supervisor - Kings Deer GC

Landscapes Management
01.2015 - 12.2023

High School Diploma -

De La Salle Santiago Zobel School
Rodolfo Macalintal