Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodolfo Heredia Herrera

Lamar

Summary

Dynamic and results-driven professional with extensive experience at LV Petroleum, excelling in stock management and team leadership. Proven ability to enhance customer satisfaction and optimize inventory control, leading to improved operational efficiency. Adept at mentoring staff and achieving performance goals while maintaining strong relationships with customers and colleagues.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

LV Petroleum
05.2023 - 03.2025
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Stocker

Walmart
03.2023 - 04.2024
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Education

High School Diploma -

Lamar High School
Lamar, CO
12-2020

Skills

  • Stock management
  • Stock rotations
  • Mentoring and coaching
  • Problem-solving
  • Records management
  • Sales techniques
  • Relationship building and management
  • Store opening and closing
  • Goals and performance
  • Cost control
  • Shift scheduling
  • New hire training
  • Team management
  • Inventory control
  • Inventory counting

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

LV Petroleum
05.2023 - 03.2025

Stocker

Walmart
03.2023 - 04.2024

High School Diploma -

Lamar High School
Rodolfo Heredia Herrera