Roderick Miller
Colorado Springs
Summary
Robotics innovator versed in independent and team-based projects to enhance research, design, development and testing of robotic systems. Experienced in completing complex calculations and reviewing designs. Excellent resilience, resourcefulness and data analytics skills useful in code debugging and project management.
Overview
2
2
years of professional experience
Work History
Digital Personnel Shopper
Walmart
Fountain, CO
09.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Streamlined the online shopping process for better user experience by optimizing website navigation and search functionality.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Call Center Representative
Southland Care Coordination Partners
Matteson, IL
09.2022 - 10.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Bachelor of Science - Artificial Intelligence And Robotics
Massachusetts Institute of Technology
Cambridge, MA05.2029
Associate of Science - Artificial Intelligence And Robotics
Pikes Peak State College
Colorado Springs, CO05.2027
High School Diploma -
Fountain Fort Carson High School
Fountain, CO05.2023
Skills
- Customer Relations
- Microsoft Excel
- Microsoft Word
- Customer Service
- Computer Literacy
- Microsoft PowerPoint
- Software Development
- 3D Printing Technologies
- Robotics Programming
- Project Planning
Timeline
Digital Personnel Shopper
Walmart
09.2023 - Current
Call Center Representative
Southland Care Coordination Partners
09.2022 - 10.2022
Bachelor of Science - Artificial Intelligence And Robotics
Massachusetts Institute of Technology
Associate of Science - Artificial Intelligence And Robotics
Pikes Peak State College
High School Diploma -
Fountain Fort Carson High School
Similar Profiles
Ashley LawrenceAshley Lawrence
Order Filler at WalmartOrder Filler at Walmart
Charitha VemulaCharitha Vemula
Retail Associate (Part-Time) at WalmartRetail Associate (Part-Time) at Walmart
Felicia MaxwellFelicia Maxwell
Fashion Team Associate at WalmartFashion Team Associate at Walmart