Rocio Ramirez Nieto

• -Execute a plan daily with my AM to be successful on the mech lite to plan accordingly for headcount in order to process/manage hourly flows. -Arrange associates accordingly to plan, for each area of the mech lite. Including pick offs, jam breakers, water spiders, pallet builders, stagers, and cart wranglers. -Train exhausting and new associates with new process paths -Engage associates daily to build a strong team/coordination amongst one another to make a healthy environment on the floor. As a well Organized Teamwork on 12/7/23 we where able to break a record of 53k packages process for the company.
• Crossdock PA trained move trailers in and out of dock doors complete loads for their CPT department on time.
• Inbound PA trained to manage to unload trailers on dock doors for the daily volume goal of the day.
• Linear Sorder PA take care of break jams as well as lead and guide AA's to work as well as keeping track of the volume and numbers to complete task.
• Learning Ambassador trained I learned every single role TDR, Problem Solve , waterside, staging, goalie, pallet building, as well as other roles.

• Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
• Ensured safety of animals at all times by following established safety protocols.
• Developed positive relationships with clients to ensure repeat business opportunities.
• Handled cash transactions accurately when accepting payment from customers.
• Monitored inventory levels of supplies necessary to perform grooming services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Maintained sterilization of instruments according to OSHA standards.
• Organized patient records and kept track of treatment plans.
• Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
• Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
• Scheduled appointments for patients based on availability of doctors' time slots.
• Verified insurance coverage for prospective patients prior to treatments being rendered.
• Maintained inventory of all materials used within the clinic setting.
• Protected patients by sterilizing instruments and equipment between every consultation.

>Help and show customers to choose the best choice according to their needs.

• Maintain store cleanliness for customers to feel welcomed
• Inventory
• Activate phones and programming
• Provided guidance on best practices when it comes to sourcing information from reliable sources.
• Identified areas where additional training was needed among staff members in order to improve overall performance.