Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Roberto Serrano

Roberto Serrano

Summary

I'm a senior recruiter with 10+ years of experience working in talent acquisition for sectors such as venture capital, consulting, staffing and BPO. A forward-thinking individual with a strategic mindset to foster an effective HR sourcing and recruitment game plan. Have a clear and compelling vision to drive towards common project objectives.

Overview

11
11
years of professional experience

Work History

DevRel Associate & Technical Recruiter

X-Team
04.2021 - Current

At X-Team we build high-performing teams of developers for some of the leading brands in multiple industries. We hire all over the world for long-term projects with companies like Riot Games, FOX, Coinbase, and more. We are not tied to a specific location when it comes to hiring extraordinary developers

Main Duties:

  • Vetting referrals and external candidates for different openings in software development, software architecture, DevOps, data engineering, product management, among others.
  • Perform several tasks related to the recruitment process, such as but not only contacting, interviewing, and negotiating with candidates
  • Working together with other members of Recruitment, Business Development, among other teams as required to ensure results and maintain or improve the quality of our hires.
  • Help maintaining our referral programs, and define its goals and strategies based on our needs
  • Help building a strategy to keep our referral programs attractive.

Recruiter & Human Resources Generalist

AI Fund
08.2019 - 04.2021

AI Fund is a team of AI pioneers, proven entrepreneurs, seasoned operators, and venture capitalists that collaborate with leading entrepreneurs to solve big challenges using artificial intelligence. The Fund was founded in 2017 by Dr. Andrew Ng, and is backed with over $176 million in capital by some of the leading VC firms and investors, including NEA, Sequoia, and Greylock.


Main Duties:

  • identifying and engaging with candidates for different engineering, Founder in Residence and business related roles within the AI or High-Tech space.
  • Creating and applying sourcing strategies, mostly on LinkedIn and other social network platforms.
  • Working closely with hiring managers to set priorities and deadlines for our hiring projects.
  • Negotiating timelines with hiring managers in order to properly review applicants and set an interviewing process to maintain our hiring system pleasant and without bottlenecks.
  • Evaluating candidates in a timely manner making sure that the hiring plan was complete within its deadlines.
  • Requesting, organizing and controlling all documentation required for our hiring's and human resources processes in Colombia.
  • Conducting and applying on-boardings and satisfaction surveys.
  • Reporting any irregularities found during our processes and suggesting changes that were necessary for improvement.
  • Guaranteeing there is compliance with regulations, policies and procedures established by the company among our team members.

Talent Acquisition Specialist / Campus Recruitment Coordinator

Amaris
09.2017 - 05.2019

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses in Information Systems & Digital, Telecom, Life Sciences and Engineering. With more than 1,000 clients across the globe, Amaris have been rolling out solutions in major projects for over a decade.


Main Duties

  • Working closely with hiring managers from 2 business lines from our Canadian branch: Engineering and Pharmaceutical / Life Sciences
  • Conducting pre-screenings and interviews
  • Defining and implementing recruiting and sourcing strategies.
  • Handling multi-location recruitment projects when needed
  • Developing a network of aeronautical, rail, transportation and pharmaceutical engineers.
  • Conducting and ensuring compliance in every step of the recruitment process.
  • Keeping candidates updated.
  • Acting as a point of contact for CAMPUS in Colombia.
  • Developing and managing new and existing partnerships with top universities and student associations.
  • Participating, negotiating and organizing external events with Universities.
  • Keeping track of our recruitment event's data in Colombia to create traceability.
  • Identifying talent communities to support business and recruitment needs.

Talent Acquisition Specialist

Webhelp OneLink
10.2015 - 08.2017

OneLink is a BPO that operates through innovation and entrepreneurial spirit generating value to their associates, clients, and communities as a result. OneLink acts as an extension of their partners, and their goal is to exceed objectives.


Main Duties

  • Working closely with hiring managers in different recruitment projects for customer service and executive positions.
  • Identifying potential candidates on job boards, social media and corporate / school events.
  • Conducting pre-screenings and interviews.
  • Creating job posts on job boards and social media.
  • Developing a talent pipeline for different account managers.
  • Tracking candidate's progress in the recruitment process and providing feedback.
  • Preparing and organizing documents needed for HR compliance.

International Recruiter

SGF Global
11.2014 - 10.2015

SGF Global is accredited in delivering efficient, responsive and innovative solutions while maintaining the highest standards in quality, ethics and professionalism aligned with its clients requirements and expectations. It provides staffing and support solutions in over 35 countries worldwide, having expanded by successfully integrating the processes of recruitment, development and retention of personnel.


Main Duties

  • Collaborating with hiring managers to identify candidates for positions based the US and Saudi Arabia within the Oil & Gas industry.
  • Conducting pre-screenings.
  • Creating job posts on job boards and social media.
  • Developing a talent pipeline for hiring managers to interview and present to Clients.
  • Tracking candidate's progress in the recruitment process and providing feedback.
  • Negotiating compensation packages between candidates and hiring managers.

Recruitment and Selection Specialist

Sitel
08.2013 - 11.2014

Sitel is one of the leading BPO companies in the end-to-end customer experience (CX) products and solutions. They partner with the world's best-loved brands; from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.


Main Duties

  • Working closely with hiring managers in different recruitment projects for customer service and technical support positions.
  • Identifying candidates on job boards and social media.
  • Conducting pre-screenings and interviews.
  • Creating job posts on job boards and social media.
  • Developing a talent pipeline for the different account managers.
  • Tracking candidate's progress in the recruitment process and providing feedback.
  • Preparing and organizing documents needed for HR compliance.

Education

Psychologist, Psychology -

Universidad Del Norte
Barranquilla, ATL
01.2011

Skills

    • Attention to Detail
    • Time Management
    • Complex Problem-Solving
    • Relationship Building
    • Courteous and Professional
    • Work Planning and Prioritization
      • Data Entry
      • Cross-Functional Teamwork
      • Process Improvement
      • Adaptable and Flexible
      • Reliable and Responsible
      • Goal-Driven

Languages

Spanish
Proficient
C2
English
Advanced
C1

Timeline

DevRel Associate & Technical Recruiter

X-Team
04.2021 - Current

Recruiter & Human Resources Generalist

AI Fund
08.2019 - 04.2021

Talent Acquisition Specialist / Campus Recruitment Coordinator

Amaris
09.2017 - 05.2019

Talent Acquisition Specialist

Webhelp OneLink
10.2015 - 08.2017

International Recruiter

SGF Global
11.2014 - 10.2015

Recruitment and Selection Specialist

Sitel
08.2013 - 11.2014

Psychologist, Psychology -

Universidad Del Norte
Roberto Serrano