Robert Soto
Denver
Summary
Dynamic sales professional with a proven track record at the New Jersey Devils hockey organization, excelling in customer relationship management and sales strategy implementation. Recognized for achieving sales targets and enhancing event coordination. Adept at inventory management and fostering team collaboration, ensuring operational excellence and customer satisfaction. Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Clerk
Evo
Denver
10.2024 - Current
- Verified accuracy of incoming shipments against packing lists and purchase orders.
- Organized warehouse inventory to enhance accessibility and tracking efficiency.
- Safely operated forklifts and pallet jacks for material transport within facility.
- Prepared outgoing shipments, ensuring precise packing and labeling.
- Maintained a clean, safe work environment in compliance with safety regulations.
- Collaborated with team members to improve shipping and receiving workflows.
- Conducted regular inventory counts, promptly reporting discrepancies to management.
- Documented shipping activities using company software for accurate record-keeping.
Bar Manager/Events Coordinator
Sports Lounge off Broadway
Highlands Ranch
08.2019 - 08.2021
- Developed schedules and managed liquor inventory in collaboration with owner and General Manager.
- Managed daily bar operations, ensuring smooth service flow and customer satisfaction.
- Executed weekly event planning, including trivia nights, poker leagues, UFC events, and live music.
- Managed daily bar operations to ensure smooth service flow and customer satisfaction.
- Trained staff on drink preparation techniques and customer service standards.
- Implemented new drink menus aligned with annual sales trends to boost revenue.
- Achieved monthly and quarterly sales targets while ensuring seamless bar operations.
Account Executive, Corporate Partnerships
New Jersey Devils Hockey
Albany
09.2016 - 11.2018
- Acquired insights into corporate operations and business strategies within the NHL.
- Developed techniques for effectively engaging decision makers and securing meetings.
- Focused on B2B client acquisition, including new clients and returning partners.
- Achieved monthly and yearly revenue targets through analysis of trends and marketing plans.
- Conducted weekly strategy meetings with Director of Sales and Chief Revenue Officer.
- Created proposals and contracts, ensuring fulfillment of organizational commitments.
- Organized in-game mixers to enhance partnerships and sponsorship opportunities.
- Executed company events and employee/client mixers to strengthen relationships.
Account Executive
New Jersey Devils Hockey
Albany
05.2015 - 10.2016
- Executed customer service strategies and diverse sales tactics to drive collaborative success.
- Acquired new clients, secured sponsorships, and cultivated relationships with corporate partners and individual clients.
- Initiated 60-70 calls daily to maximize outreach and engagement.
- Achieved monthly and annual sales targets consistently.
- Adapted sales strategies based on market trends and promotional events.
- Focused on B2C client acquisitions, including both new and returning customers.
- Implemented innovative sales training programs and techniques to enhance team performance.
- Managed member accounts, ensuring seamless ticket redemption and plan benefit activations.
- Collaborated with marketing team to execute promotional campaigns for events.
- Developed relationships with clients to enhance customer satisfaction and loyalty.
- Managed account portfolios to support client needs and service requests.
Sales Intern
Albany Devils Hockey
09.2014 - 05.2015
- Lead acquisitions
- Sales (telemarketing, B2C, groups)
- Grass roots marketing
- Trade shows/community events
- Men’s league hockey
Education
College - Business/Marketing
Hudson Valley Community College
01.2015
High School -
Shenendehowa High School
01.2004
Skills
- Customer service excellence
- Schedule management
- Punctuality
- Time management
- Sales goal achievement
- Sales strategy implementation
- Attention to detail
- Adaptability
- Coachable attitude
- Inventory management
- Shipment verification
- Customer relationship management
- Event coordination
- Sales strategies
- Effective communication
- Merchandise staging
- Product knowledge
- Receiving procedures
Timeline
Shipping and Receiving Clerk
Evo
10.2024 - Current
Bar Manager/Events Coordinator
Sports Lounge off Broadway
08.2019 - 08.2021
Account Executive, Corporate Partnerships
New Jersey Devils Hockey
09.2016 - 11.2018
Account Executive
New Jersey Devils Hockey
05.2015 - 10.2016
Sales Intern
Albany Devils Hockey
09.2014 - 05.2015
College - Business/Marketing
Hudson Valley Community College
High School -
Shenendehowa High School
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