Driven professional with extensive experience in high-profile installations and customer service. Known for mentoring teams and enhancing operational efficiency. Ready to leverage expertise in problem-solving and collaboration to achieve impactful results.
Work History
Business Owner
12 Years 1 Month
Quein General Services | 07.2014 - Current
Perform high profile installations of various animal habitats and retail displays inside pet stores and veterinary clinics.
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Developed strategic marketing initiatives to enhance brand visibility and attract new clients.
Implemented cost-control measures to optimize budget management and improve profitability.
Residential Roofer
2 Years 9 Months
Roofcrafters | 10.2011 - 07.2014
Installed roofing systems using various materials, ensuring durability and compliance with safety standards.
Conducted inspections to identify potential issues and recommend preventive maintenance measures.
Collaborated with team members to complete projects efficiently, maintaining high-quality workmanship.
Mentored junior roofers in installation techniques and safety protocols, fostering skill development.
Installation and Service Technician
4 Years
Prince Telecom | 09.2007 - 09.2011
Installed and serviced telecommunications equipment, ensuring optimal functionality and customer satisfaction.
Diagnosed technical issues, providing efficient solutions to enhance system performance.
Collaborated with team members to streamline installation processes and reduce service timeframes.
Maintained accurate service records, contributing to improved operational efficiency and accountability.
Assistant Manager
3 Years 2 Months
Phones Plus | 06.2004 - 08.2007
Led team in achieving sales targets through effective coaching and performance management.
Developed training programs for staff, improving customer service skills and operational knowledge.
Streamlined inventory processes to enhance product availability and reduce shrinkage.
Analyzed sales data to identify trends and inform strategic decision-making initiatives.
Education
No Degree - General Studies
Pikes Peak Community College | Colorado Springs, CO
High School Diploma
Cheyenne Mountain High School | Colorado Springs, CO