Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Robert Maslak

Robert Maslak

Fort Collins

Summary

Business Marketing student at Colorado State University (Graduating May 2025) with extensive customer-facing experience in hospitality, sales, and event management. Proven ability to build long-term client relationships, manage high-pressure service environments, and deliver measurable results. Skilled in marketing strategy, customer engagement, and team leadership.

Overview

4
4
years of professional experience

Work History

Member

CSU Sales Club
Fort Collins
08.2024 - Current
  • Active in sales training workshops, competitions, and professional development events.
  • Collaborated with peers on case-based projects simulating real-world B2B selling scenarios.

VIP Concierge

Live Nation Entertainment
Saratoga Springs
06.2024 - 08.2024
  • Selected for a newly created role; personalized VIP experiences for 500+ guests per week.
  • Built and maintained long-term client relationships through tailored service strategies.
  • Delivered measurable guest satisfaction improvements (20% increase in repeat VIP bookings).

Server

The Brook Tavern
Saratoga Springs
05.2024 - 08.2024
  • Delivered fine dining service for high-volume summer season, handling 50+ guests per shift.
  • Upsold premium wines and entrées, contributing to a 15% increase in average check size.
  • Consistently recognized by management for professionalism and guest satisfaction.
  • Fine Dining

Independent Bartender

Self-Employed
Saratoga Springs
01.2022 - 01.2024
  • Contracted for private events including graduations, holiday parties, and New Year’s celebrations, serving 100+ attendees.
  • Managed full bar setup, inventory, and customer service independently.
  • Earned repeat clients through word-of-mouth referrals, averaging 10+ large events per year.

Ski Instructor

Steamboat Resort
Steamboat Springs
12.2021 - 04.2022
  • Company Overview: Seasonal
  • Supervised and instructed groups of up to 15 children daily.
  • Awarded Rookie of the Year for excellence in instruction and guest service.
  • Developed group management and leadership skills in high-pressure environments.
  • Seasonal

Education

Bachelor of Science - Business, Marketing Concentration

Colorado State University
12.2025

Skills

  • Customer Relationship Management
  • Event Planning & Execution
  • Supervisory & Training Skills
  • Sales Strategy & Negotiation
  • Upselling & Revenue Growth

Accomplishments

  • Rookie of the Year (Steamboat Resort, 2022)
  • Created and grew an independent bartending business with repeat clients and 100+ guest events.
  • Contributed to 15% sales growth through upselling at The Brook Tavern.
  • Successfully delivered VIP experiences leading to 20% increase in repeat bookings at Live Nation.

Websites

Timeline

Member

CSU Sales Club
08.2024 - Current

VIP Concierge

Live Nation Entertainment
06.2024 - 08.2024

Server

The Brook Tavern
05.2024 - 08.2024

Independent Bartender

Self-Employed
01.2022 - 01.2024

Ski Instructor

Steamboat Resort
12.2021 - 04.2022

Bachelor of Science - Business, Marketing Concentration

Colorado State University

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Robert Maslak