Robert Georgenes
Greenwood Village
Summary
Dynamic professional with a proven track record at Power Home Remodeling, excelling in consultative selling and customer engagement. Adept at leveraging CRM tools to drive lead generation and enhance client relationships, resulting in a significant increase in appointments. A natural leader, skilled in team mentoring and fostering a collaborative environment.
Overview
5
5
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
04.2025 - Current
- Generate qualified leads through direct outreach and customer engagement, averaging 2.47 new appointments per day.
- Educate homeowners on energy efficient remodeling solutions, building trust and uncovering needs to align with company offerings.
- Deliver professional brand representation as the first point of contact, enhancing customer perception and driving business growth.
- Collaborate with scheduling and sales teams to ensure seamless customer handoff and follow through.
Member Experience Lead
VASA Fitness
10.2024 - 04.2025
- Lead and coach a team of Member Experience Specialists to deliver an uplifting, non intimidating guest-to-member journey, aligned with VASA’s brand values and culture.
- Collaborate with the General Manager to forecast staffing needs, manage scheduling, and maintain a clean, fully operational fitness environment.
- Provide real-time coaching, task delegation, and leadership that promotes team accountability and club-wide operational success.
- Maintain strong communication with staff and members to foster trust, positive energy, and community within the gym.
Key Manager
Bonefish Grill Restaurants
01.2024 - 10.2024
- Supervised expo line operations to ensure prompt and accurate food delivery, improving kitchen efficiency and guest satisfaction during peak service.
- Executed opening/closing procedures, inventory checks, and staff oversight to maintain 100% compliance with brand, safety, and health standards.
- Collaborated across front- and back-of-house teams to resolve bottlenecks, support staffing needs, and drive seamless dining experiences.
- Trained and mentored new team members as a certified trainer, helping accelerate onboarding and build long-term staff retention.
Sales Executive
Phase V Fulfillment
05.2021 - 11.2022
- Closed end-to-end B2B deals by identifying client needs, tailoring fulfillment solutions, and guiding prospects from initial outreach through onboarding.
- Delivered persuasive in-person and virtual sales presentations to entrepreneurs and C-suite executives, adapting pitch strategies to diverse audiences.
- Trained and supported remote sales reps on Phase V’s pricing models, operational process, and CRM best practices to improve conversion rates.
- Oversaw and optimized sales pipeline using ZOHO CRM, ensuring timely follow-up, opportunity tracking, and data-driven strategy refinement.
- Played a key role in doubling annual company profits during tenure by securing major accounts and improving team performance.
Account Manager
Phase V Fulfillment
03.2021 - 11.2022
- Served as main point of contact for clients, handling order updates, inventory checks, and support requests.
- Supervised two assistant account managers, delegating tasks and providing daily direction.
- Onboarded new clients, entered data, and coordinated API integrations.
- Tested and provided feedback on new order management system pre-launch.
- Helped drive retention and satisfaction through responsive, proactive service.
Education
Bachelor of Arts - Communication
Florida Gulf Coast University
Fort Myers, FL06-2020
Skills
- Customer Relationship Management (CRM) – ZOHO
- Consultative and persuasive selling
- Public speaking and presentation delivery
- Team leadership and mentoring
- Conflict resolution and problem solving
- Customer engagement and retention
- Fast learner and adaptable
Timeline
Customer Development Representative
Power Home Remodeling
04.2025 - Current
Member Experience Lead
VASA Fitness
10.2024 - 04.2025
Key Manager
Bonefish Grill Restaurants
01.2024 - 10.2024
Sales Executive
Phase V Fulfillment
05.2021 - 11.2022
Account Manager
Phase V Fulfillment
03.2021 - 11.2022
Bachelor of Arts - Communication
Florida Gulf Coast University
Similar Profiles
Justin EllisJustin Ellis
Project Production Manager at Power Home RemodelingProject Production Manager at Power Home Remodeling
Nicholas LeisenNicholas Leisen
Customer Development Mentor at Power Home RemodelingCustomer Development Mentor at Power Home Remodeling
Brenden SheedyBrenden Sheedy
Sales Representative at Power Home RemodelingSales Representative at Power Home Remodeling
June Seo LeeJune Seo Lee
Strength Manager Officer | 2nd Lieutenant at US Army ReserveStrength Manager Officer | 2nd Lieutenant at US Army Reserve
BRIAN WALKERBRIAN WALKER
Assistant Property Manager at Centre Point PropertiesAssistant Property Manager at Centre Point Properties