Robert Delgadillo
River and Woods
Boulder
1
Certification
10
years of professional experience
Adaptable and friendly server/bartender with extensive experience in customer service. Engaging communicator with proven time management skills and dedication to excellence. Prioritizes guest satisfaction and building repeat client relationships in high-volume and fast-paced settings.
Work History
Bar Manager
3 Years 1 Month- Led bar operations, ensuring exceptional customer service and efficient workflow.
- Developed and managed beverage menus, incorporating seasonal ingredients to enhance guest experience.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Server
5 Months- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Bartender
8 Months- Managed bar area while serving a dining section of 8+ tables
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocols.
Server
4 Years- Communicated with hosts, bussers, and kitchen staff to prepare for and create memorable dining experiences
- Provided excellent service to high volume of daily customers
- Maintained a top 3 position for guest satisfaction survey scores weekly
Server
1 Year- Welcomed guests with personable attitude and executed beer orders and recommendations from a menu with 70 taps
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
1 Year 8 Months- Prepared and served coffee, espresso drinks, blended coffees and teas
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Learned and maintained vast knowledge of 30+ drink combinations
- Trained new employees in company standards and operations
Education
Associate of Science - Nursing
Skills
Extensive spirits expertise
Food/drink safety knowledge
Outstanding customer service
Teamwork and professionalism
Certification
- TIPS certified
- ServSafe certified
Timeline
Bar Manager
River and Woods
07.2023 - CurrentRead More
Server
Mangia Toscana
03.2022 - 08.2022Read More
Bartender
Red Robin
07.2021 - 03.2022Read More
Server
Parry's Pizza
03.2018 - 03.2019Read More
Server
Olive Garden
08.2017 - 08.2021Read More
Barista
Starbucks
06.2016 - 02.2018Read More
Front Range Community College
Associate of Science from Nursing
Read More