ROBERT BERG, SHRM-CP
Dillon
Summary
Well-qualified and professional Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Summit County Mountain Retreats
10.2022 - Current
- Acted as the sole HR contact for the organization's 100+ employees
- Collaborated with and supported mangers to address employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Updated and maintained accurate employee/HR records in compliance with applicable laws.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated policy management, implementation and enforcement to maintain legal and operational compliance.
- Oversaw and streamlined the recruitment processes, resulting in decreased costs and time-to-hire.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Managed health benefit and 401k enrollment for all employees.
Human Resources Admin
Summit County Mountain Retreats
04.2022 - 10.2022
- Facilitated the on-boarding process for newly hired employees, including distribution and completion of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Prepared new hire letters, employee contracts, and organizational policies.
- Answered employee inquiries regarding health benefits and 401k options.
- Developed job descriptions and postings to attract qualified candidates while accurately reflecting position requirements and responsibilities.
- Pre-screened resumes and applicants prior to scheduling interviews with hiring managers.
Housekeeping Inspector
Summit County Mountain Retreats
11.2021 - 04.2022
- Improved property appearance and presentation with diligent attention to detail during inspections.
- Upheld organizational standards by consistently monitoring the quality of properties, cleans, linens, and amenities provided.
- Monitored priorities and liaised between the housekeeping team, maintenance team and management.
Leasing Associate
Continental Properties – The Springs
06.2019 - 11.2021
- Managed the leasing process from start to finish, including identifying the needs of potential residents and addressing those needs to close a sale.
- Ensured lease files, records, correspondence, and file notes were properly maintained and kept up-to-date in accordance with the organizations policy.
- Prepared weekly and monthly reports on leasing, market, and property updates for upper management
- Provided exceptional customer service, mitigated issues and maneuvered difficult conversations with poise and professionalism.
Education
Bachelor of Science - Business
Texas A&M University
College Station, TX12.2019
Skills
- Policy Management & Improvement
- Employee Relations
- Records Management
- Recruitment & Hiring
- New Employee Onboarding & Orientation
- Conflict Resolution
- Health & Safety Programs
- Disciplinary Actions & Procedures
- Legal Compliance
- Workers Compensation
- Employee Retention
- Benefits Administration
- HRIS
Skills
- Strong analytical and problem-solving skills
- Ability to work independently and effectively manage concurrent tasks
- Strong written and verbal communication skills
- Grasp new concepts and ideas quickly and effectively
- Provide superior internal and external customer service
Software & Technology
- Microsoft Office (Word, PowerPoint, and Excel)
- Google Workspace (Drive, Docs, Slides, Forms)
- BambooHR
- PeopleKeep
- Quickbooks
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Manager
Summit County Mountain Retreats
10.2022 - Current
Human Resources Admin
Summit County Mountain Retreats
04.2022 - 10.2022
Housekeeping Inspector
Summit County Mountain Retreats
11.2021 - 04.2022
Leasing Associate
Continental Properties – The Springs
06.2019 - 11.2021
Bachelor of Science - Business
Texas A&M University
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