Rob Willis
Lakewood,CO
Summary
Dedicated and hardworking professional with a diverse skill set showed at Grabowskis, including exceptional table service and a passion for customer satisfaction. Excelled in a fast-paced environment, significantly enhancing customer experience and fostering repeat business through skillful engagement and efficient problem-solving. Worked very hard everyday to make sure that business was running smooth, cleaning tables, floors, running pizzas and handle customers with passion. Responsible Cashier proficient in handling money, restocking merchandise and helping customers order and receive food. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with detail-oriented attention.
Overview
1
1
year of professional experience
Work History
Cashier, Busser, Food Runner, Host
Grabowskis
10.2023 - 02.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, support and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Supported needs of 3 person wait staff who attended to specific needs of countless customers daily for Grabowskis restaurant with social relevancy
Education
Senior In High School -
Green Mountain High School
Lakewood, CO05-2025
Skills
- Table resetting
- Table service
- Dining room cleaning
- Dish collection
- Station restocking
- Hard Working
- Passionate
- Skillful
- Determined
Timeline
Cashier, Busser, Food Runner, Host
Grabowskis
10.2023 - 02.2025
Senior In High School -
Green Mountain High School
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