Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rick Grasinger

Castle Rock

Summary

Dynamic Branch Manager with a proven track record at White Cap Construction Supply Inc., excelling in customer relations and project management. Recognized for driving operational excellence and increasing profitability while fostering a results-oriented team culture. Adept at budgeting and forecasting, with a strong focus on quality assurance and employee development.

Overview

36
36
years of professional experience

Work History

Branch Manager

White Cap Construction Supply Inc.
04.2018 - 06.2025
  • Direct all Sales and Operations activities for the Branch Location.
  • Responsible for the execution of sales strategy, through developing customer relationships and ensuring satisfaction through operational excellence.
  • Responsible for talent acquisition and development and retention of associates and adherence to company policies and procedures to drive customer service and operational demands.
  • Accountable for Profit and Loss and Inventory/account receivables.
  • Initiate and build customer relationships, act as liaison to leadership to ensure customer satisfaction and problem resolution.
  • Monitor local market trends. Develop and execute strategies to grow local market share, pursue business opportunities.
  • Works closely with Vendors to maximize sales and increase profitability and maintain in-stock levels.
  • Accountable for controlling SGA, while increasing sales and maintaining GM percentages giving back EBITDA dollars to the company and share holders.
  • Ensure efficient operations while adhering to policies, procedures and processes. Continue to drive environmental Health and Safety while keeping the Branch safe at all times for customers and associates.
  • Creating a connection and driving an entrepreneurial spirit with the Management Team and Associates, having an open door policy and driving energy throughout the Branch raising morale, while giving the associates the opportunity to be successful.
  • Coordinating daily distribution of product from HUB to surrounding branches acting as there supply chain keeping them instock.

Assistant Branch Manager

HD Supply White Cap
05.2017 - 04.2018
  • Works along side the Branch Manager regarding all store and staff decisions and issues.
  • Oversee' s and assist in Daily Branch Operations and Procedures of a $40mil dollar branch with 71 employees.
  • Have Interviewed job candidates and made staffing decisions, brought in associates that have put the Branch in a stronger operational standing.
  • Oversee' s cash recognition / Counting of cash drawers and making of bank deposits.
  • Works with Inventory Specialist through cycle counts and Bin locations examining merchandise and solving discrepancies.
  • Responsible for customer service deliveries with two dispatches, sixteen trucks, averaging 85 daily deliveries.
  • Conducted weekly store meetings with associates discussing sales, customer service and operational processes and safety.
  • Full understanding of P & L performance reports, Branch Flash reports on Daily Sales reporting and splits.
  • Explore and find ways to control labor, SGA, while increasing sales and maintaining GM percentages giving back EBITDA dollars to the company and share holders.
  • Important to continue to grow the business, looking for new customers, but to also find out what our customers are not buying from us, selling the whole project, selling our services and take back market share.
  • Works along side and assist Account Managers in challenging Customer Service issues and deliveries finding resolution benefiting to the customer.

Operations, Specialty & Services, Merchandising Manager

Home Depot, Inc.
03.2011 - 05.2017
  • Manage and over see the operations for a 75mil retail store with 235 employees.
  • Conduct daily analysis of reports and findings of financial workings of the business. Overseeing store controlled operating profits and profitability.
  • Supervise teams and organize their daily work assignments including special tasks and projects driving product in stock and customer service.
  • Overseeing in stock position and the reordering of inventory when dropping below predetermined levels.
  • Responsible for Specialty sales and Services including quality control of of all installations and customer satisfaction.
  • Instructing staff on appropriately handling difficult and complicated sales and taking care of customer service.
  • Hired, trained and evaluated personnel in sales, customer service, in stock position and store appearance.
  • Examine and verify merchandising standards set by company including correct pricing and properly displayed.
  • Conduct Store and staff meetings on a weekly basis, including District training classes and new employee orientation sessions.
  • Increased profits through effective sales training, troubleshooting profit loss areas. Controlling shrink, the receiving of merchandise and the execution of deliveries and will calls.

Owner / Operations Manager

Minuteman Press Printing
02.1999 - 12.2010
  • Responsible for directing and coordinating all operations and departments of the company's two locations.
  • Performed all human resource functions, including hiring, training and performance management.
  • Worked closely with all production and scheduling of projects daily with customer service representatives, graphic designers, press operators and bindery personnel.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and sales.
  • Developed media kits and marketing materials.
  • Managed team of direct reports responsible for on-going product optimization, account management and ad placement on company website.
  • Oversaw quality control of product and accountability of providing outstanding customer service.
  • Held high standard of time management in a fast pace environment that had to meet critical deadlines

Project Manager

Ron Adamo Construction
02.1989 - 02.1999
  • Reviewed plans and specs during the schematic design of pre-construction including bidding and final proposals.
  • Coordinated plans and strategies for projects from conception
  • Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues.
  • Performed regular job site observations to provide direction for all general contractor personnel.
  • Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturers representatives.
  • Worked with construction administration consultants to plan field observations on schedule.
  • Prepared and followed through on all required punch lists.
  • Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions.
  • Determined the project schedule, which included the sequence of all construction activities.
  • Reported the quality of performance on site to all site construction managers.
  • Avoided construction delays by efficiently following through with all site inspections in a timely manner.
  • Scheduled all contractors and materials deliveries.

Education

Associate of Arts - sports medicine / physical education

Pepperdine University
Malibu, California

Skills

  • Project planning and development
  • Budgeting and forecasting
  • Customer relations specialist
  • Quality assurance and control
  • Organized
  • Unsurpassed work ethic
  • Natural leader
  • Employee relations
  • Detail-oriented
  • Superb time management skills
  • Project management
  • Sales background
  • Building systems and services
  • Results-oriented
  • Dependable
  • Team building

References

  • David Ash : HD Supply, Inc. / Account Manager / david.ash@hdsupply.com / (303) 931-0300
  • Brian Rose : Home Depot Inc. / Store Manager / brian_rose@lowes.com / (720) 416-5404
  • Bret Berglund : Enoch Holding, Inc / CEO / bret11b@aol.com / (303) 918- 2738
  • Jeff Samano : Fabco / Regional Manager / jeff@fabcous.com / (303) 210-9987

Timeline

Branch Manager

White Cap Construction Supply Inc.
04.2018 - 06.2025

Assistant Branch Manager

HD Supply White Cap
05.2017 - 04.2018

Operations, Specialty & Services, Merchandising Manager

Home Depot, Inc.
03.2011 - 05.2017

Owner / Operations Manager

Minuteman Press Printing
02.1999 - 12.2010

Project Manager

Ron Adamo Construction
02.1989 - 02.1999

Associate of Arts - sports medicine / physical education

Pepperdine University

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Rick Grasinger