Richard Trujillo
Thornton,CO
Summary
Dynamic sales professional with a proven track record at O'Meara Ford, excelling in customer service and relationship building. Achieved consistent sales targets through effective strategies and exceptional product knowledge. Skilled in problem-solving and team collaboration, enhancing customer satisfaction and retention while fostering a positive work environment.
Overview
21
21
years of professional experience
Work History
Sales Associate
O'Meara Ford
06.2023 - 06.2025
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
O'Meara GMC
01.2022 - 12.2022
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Finance Manager
O'Meara Ford
04.2020 - 12.2021
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Developed comprehensive financial reports for executive decision-making support.
Sales Associate
O'Meara Ford
08.2014 - 04.2020
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Owner Operator
Streets Of Stylez Barber Shop
07.2012 - 07.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Sales Associate
Skyline Mitsubishi
04.2004 - 07.2012
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Colorado State High School
Denver, COSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Client service
- Store opening and closing
- Sales strategies
Timeline
Sales Associate
O'Meara Ford
06.2023 - 06.2025
Sales Associate
O'Meara GMC
01.2022 - 12.2022
Finance Manager
O'Meara Ford
04.2020 - 12.2021
Sales Associate
O'Meara Ford
08.2014 - 04.2020
Owner Operator
Streets Of Stylez Barber Shop
07.2012 - 07.2014
Sales Associate
Skyline Mitsubishi
04.2004 - 07.2012
Colorado State High School
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