Ricardo Orona
Durango
Summary
Dynamic small business owner with a proven track record at Lucky's Autolube, excelling in customer relations and relationship building. Enhanced client satisfaction through improved service initiatives and established effective inventory management practices. Cultivated a positive workplace culture, driving employee engagement and loyalty while optimizing operational processes.
Overview
10
10
years of professional experience
Work History
Owner
Lucky's Autolube
Odessa, TX
01.2016 - 01.2026
- Managed daily operations and maintenance of lubrication systems.
- Trained staff on safety protocols and equipment usage.
- Implemented inventory management practices to optimize stock levels.
- Improved customer service initiatives, enhancing client satisfaction rates.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
Education
High School Diploma -
Odessa High School
Odessa, TX05-1998
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Lucky's Autolube
01.2016 - 01.2026
High School Diploma -
Odessa High School