Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Munoz Correa

Denver

Summary

Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently.

Overview

5
5
years of professional experience

Work History

Ramp Agent

Menzies Aviation
04.2023 - 08.2025
  • Led ramp operations, ensuring timely aircraft loading and unloading.
  • Trained new team members on safety protocols and equipment handling.
  • Coordinated with ground crew to streamline baggage processes.
  • Implemented process improvements, reducing turnaround times.
  • Mentored junior staff in best practices for ramp operations.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.

HVAC Installer

Premier Heating and Air
05.2022 - 04.2023
  • Led installation projects, ensuring adherence to safety standards and quality protocols.
  • Trained junior technicians in advanced HVAC installation techniques and best practices.
  • Optimized installation workflows to enhance efficiency and reduce project timelines.
  • Diagnosed and resolved complex system issues to minimize downtime.

Power Washer

Paul's Power Washing
09.2021 - 05.2022
  • Operated high-pressure power washing equipment to clean various surfaces effectively.
  • Assessed cleaning needs and adapted techniques for optimal results on diverse materials.
  • Maintained equipment by performing routine checks, ensuring operational efficiency and safety compliance.
  • Collaborated with team members to execute large-scale cleaning projects within established timeframes.

Unarmed Security Guard

Global Crime, INC
03.2020 - 09.2021
  • Monitored premises to prevent theft, vandalism, and unauthorized access.
  • Conducted regular patrols to ensure safety and security of facilities.
  • Responded promptly to incidents, providing first aid and emergency assistance as needed.
  • Maintained detailed logs of daily activities and unusual occurrences for reporting purposes.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.

Education

High School Diploma -

Platt High School
Meriden, CT

No Degree - Plumbing Trade

NUC
Moca, Puerto Rico
05-2021

Skills

  • Problem-solving
  • Situational awareness
  • Patrolling techniques
  • Security equipment operation
  • Fire prevention
  • CCTV monitoring
  • Emergency response coordination

Languages

Spanish
Native or Bilingual

Timeline

Ramp Agent

Menzies Aviation
04.2023 - 08.2025

HVAC Installer

Premier Heating and Air
05.2022 - 04.2023

Power Washer

Paul's Power Washing
09.2021 - 05.2022

Unarmed Security Guard

Global Crime, INC
03.2020 - 09.2021

High School Diploma -

Platt High School

No Degree - Plumbing Trade

NUC

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Ricardo Munoz Correa