Rhonda Christmas
Maximus Federal
Douglasville
17
years of professional experience
Proficient and caring Nursing team member offering over 15 years of advocacy, patient-facing & administrative experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of Adult & Geriatric backgrounds.
Work History
Health Coordinator
2 Months- CDC Vax Project: Developed, researched and implemented performance strategies and plans to promote continuous improvement on Hesitancy project
- Used CDC website to create and maintain records of all safety rules, regulations and guidelines
- Served CSR in courteous, efficient manner following outlined steps of service
- Collaborated with contract management to optimized procedures at numerous sites with 1000+ employees.
Agency Licensed Practical Nurse
6 Months- Supervised, educate & instruct employees to perform self nasal Covid-19 test
- Managed appointment calendar for 40 + scans and evaluations pe
- Administer vaccines & documented routine Covid-19 vaccines
- Check refrigerator temperature & label vaccines per CDC guidelines.
Licensed Practical Nurse, Administrator
7 Months- Monitor, track and notified over 40 patients of results to optimize treatment planning and care delivery
- Scheduled appointments, document results & vital signs in Epic
- Direct & instruct pt on self swab COVID testing
- Support NP/PA during examinations and scans to assist with diagnostic procedures
- Obtained biological specimens & order test and prepared for laboratory transport
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Patient Care Technician
1 Year 9 Months- Check vital signs and POCT on 10-15 patients, document findings, noting changes & report to nurse
- Check EKGs per order
- Support patient admissions, discharges and transfers to promote team efficiency
- Excellent phlebotomy skills, obtain biological specimens for ordered tests, prepare for laboratory transport
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Tracer
4 Months- Supported continuous process and performance improvement for MTX software & compliance
- Compiled information and input into SENDSS database
- Per CDC guidelines, traced and called over 30 Covid positive contacts(persons) to inform of exposures.
Licensed Practical Nurse
3 Months- Cared for over 15 clients each day with assessments & quality-driven support
- Perform med pass, administrator intramuscular injections and IV fluids per order to resolve patient symptoms
- Managed patient vitals, blood glucose levels, behaviors and conditions and communicated concerns to supervising RN
- Took samples such as blood and urine to complete diagnostic and routine assessment tests
- Cared for wounds, provided treatments and assisted with procedures.
Lead Staffing Analyst
4 Years 3 Months- Balanced, confirmed & finalized employee schedules using Smart Square software
- Supervise and led team of 3-6 Staffing Analyst
- Provided nurse resources to 11 hospital facilities and over 10 ambulatory care services
- Investigated and resolved customer complaints to foster satisfaction
- Improved quality processes for increased efficiency and effectiveness
- Followed WellStar standards and procedures to minimize errors and maximize customer satisfaction
- Produced detailed and relevant reports for use in making business decisions
- Worked with management to develop strategic and tactical plans to meet different requirements.
Staffing Analyst
11 Months- Completed human resource operational requirements by scheduling and assigning employees
- Receive over 50 or more inbound calls while making multiple recruitment calls
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Educated staff on HR software functionality with special emphasis in Smart square, Kronos and Request to work features
- Maintained current understanding of state and federal policies such as EEO and ADA.
Clinical Partner and Unit Secretary
8 Years 5 Months- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations
- Trained all staff and newly hired technicians and nurses for order entry
- Redesigned workflow processes for patient transferring to acute care settings
- Direct day-to-day administrative and operational functions for 16 bed Trauma ICU providing guidance and support to all staff and families
- Enter all physicians orders(diagnostic test) into computer using EMR(Star, McKesson and Epic) software.
Education
LPN 098536 Practical Nursing Med-surgical, Maternity & Mental Health training
Center.
Clinical Training at Tanner Urgent Care
Coursework in Social Psychology, Medical Sociology, Holistic Health Psychology, Foundations of Neuroscience, Race and Inequality courses and Intro to Health Care.
Bachelor of Science - Sociology
Skills
EKGs
Phlebotomy & POCT
Quality Control & Lab test
Abbott & Lumira Dx
Administrative skills
Patient assessments
Microsoft Office
Staff management(Smart Square)
Star
Maxtrix Care
Epic
McKesson
Effective Scheduling
Excel
Scheduling Software
Computer Skills
Administrative Support
Windows
Timeline
Health Coordinator
Maximus Federal
05.2021 - 07.2021Read More
Agency Licensed Practical Nurse
Ivory Medical Staffing
12.2020 - 06.2021Read More
Licensed Practical Nurse, Administrator
CVS Health Hub
09.2020 - 04.2021Read More
Tracer
Department Of Public
06.2020 - 10.2020Read More
Licensed Practical Nurse
Signature HealthCARE
01.2020 - 04.2020Read More
Patient Care Technician
WellStar Health System
03.2019 - 12.2020Read More
Lead Staffing Analyst
WellStar Health System
12.2014 - 03.2019Read More
Staffing Analyst
WellStar Health System
01.2014 - 12.2014Read More
Clinical Partner and Unit Secretary
WellStar Health System
08.2005 - 01.2014Read More
West Georgia Technical College
LPN 098536 Practical Nursing
Med-surgical, Maternity & Mental Health training
Read More
Coursework in Social Psychology, Medical Sociology, Holistic Health Psychology, Foundations of Neuroscience, Race and Inequality courses and Intro to Health Care.
Read More
University of West Georgia
Bachelor of Science from Sociology
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