Rhonda Christmas
Douglasville
Summary
Proficient and caring Nursing team member offering over 15 years of advocacy, patient-facing & administrative experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of Adult & Geriatric backgrounds.
Overview
17
17
years of professional experience
Work History
Health Coordinator
Maximus Federal
Atlanta
05.2021 - 07.2021
- CDC Vax Project: Developed, researched and implemented performance strategies and plans to promote continuous improvement on Hesitancy project
- Used CDC website to create and maintain records of all safety rules, regulations and guidelines
- Served CSR in courteous, efficient manner following outlined steps of service
- Collaborated with contract management to optimized procedures at numerous sites with 1000+ employees.
Agency Licensed Practical Nurse
Ivory Medical Staffing
12.2020 - 06.2021
- Supervised, educate & instruct employees to perform self nasal Covid-19 test
- Managed appointment calendar for 40 + scans and evaluations pe
- Administer vaccines & documented routine Covid-19 vaccines
- Check refrigerator temperature & label vaccines per CDC guidelines.
Licensed Practical Nurse, Administrator
CVS Health Hub
Douglasville
09.2020 - 04.2021
- Monitor, track and notified over 40 patients of results to optimize treatment planning and care delivery
- Scheduled appointments, document results & vital signs in Epic
- Direct & instruct pt on self swab COVID testing
- Support NP/PA during examinations and scans to assist with diagnostic procedures
- Obtained biological specimens & order test and prepared for laboratory transport
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Patient Care Technician
WellStar Health System
Hiram
03.2019 - 12.2020
- Check vital signs and POCT on 10-15 patients, document findings, noting changes & report to nurse
- Check EKGs per order
- Support patient admissions, discharges and transfers to promote team efficiency
- Excellent phlebotomy skills, obtain biological specimens for ordered tests, prepare for laboratory transport
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Tracer
Department Of Public
Marietta
06.2020 - 10.2020
- Supported continuous process and performance improvement for MTX software & compliance
- Compiled information and input into SENDSS database
- Per CDC guidelines, traced and called over 30 Covid positive contacts(persons) to inform of exposures.
Licensed Practical Nurse
Signature HealthCARE
Marietta
01.2020 - 04.2020
- Cared for over 15 clients each day with assessments & quality-driven support
- Perform med pass, administrator intramuscular injections and IV fluids per order to resolve patient symptoms
- Managed patient vitals, blood glucose levels, behaviors and conditions and communicated concerns to supervising RN
- Took samples such as blood and urine to complete diagnostic and routine assessment tests
- Cared for wounds, provided treatments and assisted with procedures.
Lead Staffing Analyst
WellStar Health System
12.2014 - 03.2019
- Balanced, confirmed & finalized employee schedules using Smart Square software
- Supervise and led team of 3-6 Staffing Analyst
- Provided nurse resources to 11 hospital facilities and over 10 ambulatory care services
- Investigated and resolved customer complaints to foster satisfaction
- Improved quality processes for increased efficiency and effectiveness
- Followed WellStar standards and procedures to minimize errors and maximize customer satisfaction
- Produced detailed and relevant reports for use in making business decisions
- Worked with management to develop strategic and tactical plans to meet different requirements.
Staffing Analyst
WellStar Health System
Marietta
01.2014 - 12.2014
- Completed human resource operational requirements by scheduling and assigning employees
- Receive over 50 or more inbound calls while making multiple recruitment calls
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Educated staff on HR software functionality with special emphasis in Smart square, Kronos and Request to work features
- Maintained current understanding of state and federal policies such as EEO and ADA.
Clinical Partner and Unit Secretary
WellStar Health System
Marietta
08.2005 - 01.2014
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations
- Trained all staff and newly hired technicians and nurses for order entry
- Redesigned workflow processes for patient transferring to acute care settings
- Direct day-to-day administrative and operational functions for 16 bed Trauma ICU providing guidance and support to all staff and families
- Enter all physicians orders(diagnostic test) into computer using EMR(Star, McKesson and Epic) software.
Education
LPN 098536 Practical Nursing Med-surgical, Maternity & Mental Health training - undefined
West Georgia Technical College
April 2019
Coursework in Social Psychology, Medical Sociology, Holistic Health Psychology, Foundations of Neuroscience, Race and Inequality courses and Intro to Health Care. - undefined
May 2019
Bachelor of Science - Sociology
University of West Georgia
January 2012
Skills
- EKGs, Phlebotomy & POCT
- Quality Control & Lab test
- Abbott & Lumira Dx
- Administrative skills
- Patient assessments
- Microsoft Office
- Staff management(Smart Square)
- Star
- Maxtrix Care
- Epic
- McKesson
- Effective Scheduling
- Excel
- Scheduling Software
- Computer Skills
- Administrative Support
- Windows
Timeline
Health Coordinator
Maximus Federal
05.2021 - 07.2021
Agency Licensed Practical Nurse
Ivory Medical Staffing
12.2020 - 06.2021
Licensed Practical Nurse, Administrator
CVS Health Hub
09.2020 - 04.2021
Tracer
Department Of Public
06.2020 - 10.2020
Licensed Practical Nurse
Signature HealthCARE
01.2020 - 04.2020
Patient Care Technician
WellStar Health System
03.2019 - 12.2020
Lead Staffing Analyst
WellStar Health System
12.2014 - 03.2019
Staffing Analyst
WellStar Health System
01.2014 - 12.2014
Clinical Partner and Unit Secretary
WellStar Health System
08.2005 - 01.2014
LPN 098536 Practical Nursing Med-surgical, Maternity & Mental Health training - undefined
West Georgia Technical College
Coursework in Social Psychology, Medical Sociology, Holistic Health Psychology, Foundations of Neuroscience, Race and Inequality courses and Intro to Health Care. - undefined
Bachelor of Science - Sociology
University of West Georgia
Similar Profiles
JESSE GARCIAJESSE GARCIA
CUSTOMER SERVICE WEB CHAT REPRESENTATIVE (CSR) BILINGUAL (SPANISH) TIER 1 at Maximus FederalCUSTOMER SERVICE WEB CHAT REPRESENTATIVE (CSR) BILINGUAL (SPANISH) TIER 1 at Maximus Federal
Yaimary Sanchez (CNA)Yaimary Sanchez (CNA)
Customer Service Representative Specialist at Maximus FederalCustomer Service Representative Specialist at Maximus Federal
Maria G FigueroaMaria G Figueroa
Internal Support Group (ISG) Agent at Maximus FederalInternal Support Group (ISG) Agent at Maximus Federal