Requel VanWinkle
Lakewood
Summary
Dynamic Resident Care Coordinator with a proven track record at Woodlake Legacy Senior Living, specializing in treatment planning and compassionate care. Excelled in interdisciplinary team coordination and ethical practice, enhancing resident well-being through personalized care plans. Achieved a significant improvement in staff performance and resident satisfaction, demonstrating exceptional communication skills and professionalism.
Overview
10
10
years of professional experience
Work History
Resident Care Coordinator/Qmap
Woodlake Legacy Senior Living
09.2024 - 02.2025
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained Number new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Liaised with interdisciplinary teams such as nursing, therapy, nutritionists, social workers during case conferences discussing any adjustments needed for appropriate patient-centered care delivery.
- Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Remained alert to problems or health issues of clients and competently responded.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored and assisted residents through individual service plans.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Increased medication and medical terminology knowledge through research and continuing education.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed policies and procedures for effective pharmacy management.
Resident Care Coordinator
Montage Ridge Senior Living
06.2018 - 09.2024
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained Number new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
- Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
- Remained alert to problems or health issues of clients and competently responded.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored and assisted residents through individual service plans.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Increased medication and medical terminology knowledge through research and continuing education.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Qmap /Caregiver
Brookdale Green Mountain
06.2015 - 01.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
- Scheduled daily and weekly care hours for client caseload.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
Certified Nurse Assistant - CNA
Voyagers CNA Classes
Lakewood, COAssociates In Carpentry - Carpentry
University of New Mexico
Gallup05.2012
High School Diploma - High School Requirements
Rough Rock High School
Rough Rock, AZ05.2010
Skills
- Treatment Planning
- Ethical practice
- Emergency management
- Compassionate care
- Medical aid
- Interdisciplinary team coordination
- Care plan development
- Healthcare team collaboration
- Treatment regimens
- Staff collaboration
- Chart review
- Wound care
- Medication administration
- Pain management
- Primary care
- Treatment plan development
- Pharmaceuticals prescription
- Physical examination
- Bedside care
- Maintaining privacy
- Medical referrals
- Electronic medical record software
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- HIPAA compliance
- Active listening
- Decision-making
- Clinical assessment
- History evaluations
- Self motivation
- Goal setting
- Professionalism
Timeline
Resident Care Coordinator/Qmap
Woodlake Legacy Senior Living
09.2024 - 02.2025
Resident Care Coordinator
Montage Ridge Senior Living
06.2018 - 09.2024
Qmap /Caregiver
Brookdale Green Mountain
06.2015 - 01.2018
Certified Nurse Assistant - CNA
Voyagers CNA Classes
Associates In Carpentry - Carpentry
University of New Mexico
High School Diploma - High School Requirements
Rough Rock High School
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