Rene Restrepo
301 Sw 1 St Av Apt 2617 Fort Lauderdale
Summary
Professional with deep expertise in housekeeping management. Skilled in maintaining high standards of cleanliness, organization, and safety. Strong focus on team collaboration, flexibility, and delivering results. Excellent leadership abilities, attention to detail, and problem-solving skills ensure reliable and efficient work environment.
Overview
23
23
years of professional experience
Work History
Housekeeping Manager
Pier Sixty-Six Hotel & M
01.2025 - Current
- Managed housekeeping staff and assigned tasks to ensure efficient operations of the department.
- Developed training materials for new hires, ensuring they were properly trained on their duties and responsibilities.
- Maintained accurate records of all cleaning activities including room inspections, linen inventories, and supply orders.
- Analyzed customer feedback surveys regarding the quality of service provided by housekeeping staff members.
- Resolved complaints from guests related to housekeeping services in a timely manner.
Housekeeping Supervisor
Four Seasons Hotel
02.2019 - 11.2024
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Created new strategies for improving customer service standards within the organization.
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Trained and mentored staff on best practices in sanitation and safety procedures.
Housekeeping Supervisor
Ritz-Carlton
01.2003 - 08.2016
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily housekeeping operations, ensuring high standards of cleanliness across all guest areas.
- Trained and mentored housekeeping staff, improving team efficiency and service quality.
Education
Bachelor of Science - Hospitality Administration And Management
San Ignacio University
Miami, FL08-2017
Bachelor of Arts -
Miami Dade College
Miami, FL08-2014
Skills
- Staff management
- Training development
- Inventory control
- Quality assurance
- Record keeping
- Customer relationship management
- Complaint resolution
- Effective communication
- Guest relations
- Cleaning and sanitation
- Training and mentoring
- Ordering cleaning supplies
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Housekeeping Manager
Pier Sixty-Six Hotel & M
01.2025 - Current
Housekeeping Supervisor
Four Seasons Hotel
02.2019 - 11.2024
Housekeeping Supervisor
Ritz-Carlton
01.2003 - 08.2016
Bachelor of Science - Hospitality Administration And Management
San Ignacio University
Bachelor of Arts -
Miami Dade College