Rene Ahn
Greenwood Village
Summary
Dedicated server with strong customer service skills, fostering welcoming environments and ensuring satisfaction. Committed to enhancing guest experiences through attention to detail and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Sho Sushi and Izakaya
Centennial, CO
10.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order fulfillment and customer satisfaction.
- Assisted in training new servers on restaurant policies and service standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista
The Alley
Greenwood Village, CO
07.2023 - 05.2024
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Assisted in training new baristas on beverage preparation techniques and customer engagement practices.
Receptionist
Pearl Nail Bar
Denver, CO
05.2021 - 08.2021
- Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Coordinated with nail technicians to optimize appointment flow and enhance client satisfaction.
- Maintained accurate records of appointments and client preferences using salon management software.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Certified Nursing Assistant -
Cherry Creek Innovation Campus
Centennial, COHigh School Diploma -
Cherry Creek High School
Greenwood Village, CO05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Time management
- Friendly and outgoing
- Attention to detail
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
Certification
- Certified Nursing Assistant, Credentia - May 2026
Languages
English
Native or Bilingual
Korean
Professional Working
Timeline
Barista
The Alley
07.2023 - 05.2024
Server
Sho Sushi and Izakaya
10.2022 - Current
Receptionist
Pearl Nail Bar
05.2021 - 08.2021
Certified Nursing Assistant -
Cherry Creek Innovation Campus
High School Diploma -
Cherry Creek High School