Renata Miklosi
Lakewood
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Professional with strong background in eligibility assessment and client service. Skilled in analyzing applications, verifying information, and ensuring compliance with regulations. Known for effective teamwork, adaptability, and achieving results. Proficient in managing caseloads, problem-solving, and maintaining confidentiality with focus on accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Associate Eligibility Specialist
Jefferson County Human Services
03.2020 - Current
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Assisted clients with accurate eligibility form, application and document completion.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Developed strong rapport with clients by effectively communicating complex program requirements and processes.
Education
Bachelor of Science - Journalism/Communications
Metro State University
Denver, CO07-2016
Communications
Red Rocks Community College
Denver, CO07-1992
Skills
- Telephone etiquette
- Disability awareness
- Confidentiality
- Critical thinking
- Networking skills
- Relationship building
- Adaptability and flexibility
- Recordkeeping and data input
- Problem-solving aptitude
- Communication skills
Timeline
Associate Eligibility Specialist
Jefferson County Human Services
03.2020 - Current
Bachelor of Science - Journalism/Communications
Metro State University
Communications
Red Rocks Community College
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