Dedicated, hardworking person who is looking to combine their excellent data entry skills and thorough office experience with their unique knack for customer relations to create a bigger impact on the community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Professional
Home Instead: In-Home Senior Care
10.2024 - Current
Provided compassionate care and companionship to seniors, enhancing quality of life.
Assisted with daily living activities, including schedule managing.
Supported patients in achieving daily living goals through focused coaching and skill-building activities.
Developed individualized care plans based on client needs and preferences.
Monitored health conditions, promptly reporting changes to healthcare professionals.
Trained new staff on care protocols and best practices for senior support.
Coordinated with families to address concerns and maintain open communication about care progress.
Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
Driver License Technician III
Colorado Department Of Revenue
06.2021 - 10.2024
Oversaw employee performance to guarantee high standards in driver license issuance.
Monitored adherence to legal standards for driver license issuance to uphold regulatory integrity.
Conducted thorough reviews of sensitive documents to uphold data integrity and confidentiality standards.
Participated in ongoing training and certification programs to ensure compliance with state guidelines.
Facilitated positive customer interactions and implemented de-escalation techniques to enhance satisfaction.
Caregiver
Visiting Angels, Home Health Care
05.2020 - 06.2021
Provided compassionate personal care and support to clients, enhancing daily living activities and overall well-being.
Assisted clients with mobility, medication management, and personal hygiene, ensuring comfort and safety.
Developed individualized care plans in collaboration with healthcare professionals to address client-specific needs.
Implemented engaging activities tailored to clients' interests, promoting mental stimulation and social interaction.
Coordinated with family members to provide updates on client progress and address concerns effectively.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.