Reid Schoen
Castle Rock
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proficient with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Domino's Pizza
08.2019 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Managed customer inquiries and complaints in polite and professional manner.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
Assistant Manager
Rue21
05.2018 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Sales Associate
Rue21
03.2017 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Castle View High School
Castle Rock, CO05-2019
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Conflict resolution
- Multitasking and organization
- Excels in self-directing and self-pacing
- Critical thinking skills
- Strong work ethic
Timeline
Delivery Driver
Domino's Pizza
08.2019 - Current
Assistant Manager
Rue21
05.2018 - 07.2019
Sales Associate
Rue21
03.2017 - 05.2018
High School Diploma -
Castle View High School
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