Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Regina Priddy
Nashville,TN
Summary
Overview
20
years of professional experience
Work History
Delta Heart & VascularJackson, TN
Medical Assistant
10.2023 - 06.2024
Job overview
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Magnolia Hospitality GroupCorinth, MS
Lab Tech/ Phlebotomist
02.2021 - 06.2023
Job overview
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Performed venipuncture and other blood collection procedures according to established standards.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Responded quickly and effectively to emergency situations.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained accurate records of collected specimens and test results.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Coram HealthcareJackson, Tennessee
Special Medical Authorization
10.2018 - 01.2021
Job overview
- Researched insurance coverage details for patients to determine authorization requirements.
- Analyzed data from multiple sources including third-party payers, claims systems and other databases to identify issues that may impact the accuracy of an authorization request.
- Assisted with appeals process related to denied or expired authorizations.
- Reviewed and verified patient information to ensure accuracy of insurance authorizations.
- Coordinated with various departments such as billing, coding, and clinical teams to obtain necessary documentation for authorization submissions.
- Adhered to HIPAA regulations when handling confidential patient information.
- Processed electronic authorizations in accordance with established policies and procedures.
- Collaborated with provider offices regarding changes in eligibility or benefit structures.
- Managed and obtained insurance authorizations for patient referrals from physicians.
Beauty Systems GroupJackson, TN
Store Manager
02.2004 - 10.2018
Job overview
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Updated POS system with new products and promotional offers.
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and mentored associates to teach daily tasks and procedures.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
West Tennessee Business CollegeJackson, TN
Some College (No Degree)
University Overview
Skills
- Procedure Assistance
- Patient Flow Management
- Indirect Patient Care
- HIPAA Compliance
- First Aid
- Understands medical procedures
- Venipuncture
- Specimen Preparation
- Vital sign monitors
- Compassionate
- CPR
- Sterilization techniques
Timeline
Medical Assistant
Delta Heart & Vascular
10.2023 - 06.2024
Lab Tech/ Phlebotomist
Magnolia Hospitality Group
02.2021 - 06.2023
Special Medical Authorization
Coram Healthcare
10.2018 - 01.2021
Store Manager
Beauty Systems Group
02.2004 - 10.2018
West Tennessee Business College
Some College (No Degree)
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