Alondra Gallegos Castorena
Denver
Summary
Compassionate Certified Nursing Assistant known for high productivity and efficient task completion. Skilled in patient care, vital signs monitoring, and medical terminology. Excel in communication, empathy, and time management to enhance patient comfort and trust. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Uptown Care Center
Denver
11.2024 - Current
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Certified Nursing Assistant
Ridgeview Post Acute
Commerce City
03.2024 - 11.2024
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted residents in preparing for activities and social programs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Reported changes in patient condition to registered nurse or physician.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Certified Nursing Assistant
Uptown Care Center
Denver
12.2022 - 03.2024
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided emotional support to patients and families during difficult times.
Crew Member
Taco Bell
Commerce City
08.2021 - 12.2021
- Informed customers about daily specials in an engaging manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food quickly for positive guest experiences.
- Presented orders to guests within anticipated service times.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Education
High School Diploma -
Penn Foster High School
Scranton, PA02-2022
Skills
- bilingual
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Companionship and emotional support
- Valid [state] driver's license
- Cash handling
- Responsible
- Fast learner
- Good time management
- Fast to adapt
- Strong work ethic
- Dependaple
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Certified Nursing Assistant
Uptown Care Center
11.2024 - Current
Certified Nursing Assistant
Ridgeview Post Acute
03.2024 - 11.2024
Certified Nursing Assistant
Uptown Care Center
12.2022 - 03.2024
Crew Member
Taco Bell
08.2021 - 12.2021
High School Diploma -
Penn Foster High School