Reese Ward
Colorado Springs
Summary
Compassionate, insightful, and determined professional with experience in leading groups, mentoring, and teaching youth from diverse backgrounds. Excellent listening and critical thinking skills, as well as passionate about connecting with and helping others. Observant individual with excellent rapport and crisis intervention skills to help individuals with their mental and behavioral health.
Overview
7
7
years of professional experience
Work History
Game Master
Codebuster Escape Rooms
11.2024 - Current
- Greet guests, explain the rules of the escape room, and ensure everyone understands the game mechanics.
- Monitor the progress of players, supply clues when needed, and ensure a positive and engaging game and customer experience.
- Maintain a high level of customer service in a professional and friendly manner.
- Answering on the spot questions about our company and promoting our rooms to get them to book another experience.
Mental Health Specialist
Cedar Springs Hospital
06.2023 - 12.2024
- Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
- Assisted in the direct care of children and adolescents while in an inpatient setting.
- Provided constant supervision, crisis management, and therapeutic interventions while promoting safety on the unit.
- Implemented program structure by following the daily schedule to make sure patients are on track in terms of their treatment program.
- Collaborated with other mental health specialists, nurses, therapists, and doctors to help provide effective care plans.
Mentor
Full STEAM Ahead at the Colorado Springs School
05.2018 - 07.2018
- Taught a do-it-yourself art class to 15 students.
- Designed and implemented curriculum incorporating feedback and suggestions from students.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Chaperoned and oversaw u to 30 students during field trips on a weekly basis.
- Collaborated and assisted teachers in accomplishing small group tasks of building robots and producing a commercial for a made-up product.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04-2023
Skills
- Customer service and satisfaction
- Excellent listening and communication skills
- Experience tutoring and teaching
- Peer Counseling
- Able to problem solve and implement solutions
- experience supporting and mentoring students
- Classroom management
- Able to remain calm and patient in stressful environment
- Excellent critical thinking skills
Volunteer and Community Service
- Volunteer and Ronald McDonald Family Room and Memorial Hospital (2016-2017)
- Teacher's Assistant at Jillian's School of Dance (2015-2022)
- Tutor 1st and 3rd graders with Sight Words and their homework at The Colorado Springs School
Timeline
Game Master
Codebuster Escape Rooms
11.2024 - Current
Mental Health Specialist
Cedar Springs Hospital
06.2023 - 12.2024
Mentor
Full STEAM Ahead at the Colorado Springs School
05.2018 - 07.2018
Bachelor of Science - Psychology
Grand Canyon University
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