REEF C DILDILIAN
Fort Collins
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Game Day Operations Intern
Tony's Restaurant & Lounge
02.2023 - Current
- Responsible for completion of all game day activities, including fan participation and entertainment
- Set up/take down specialized equipment
- Technical knowledge in the use of video cameras for game archives
- Distribution and handling of promotional materials
- Helped in implementation to increase fan participation.
Manager/Bartender
Tony's Restaurant & Lounge
02.2023 - Current
- Responsible for staff hiring, training
- Responsible for security, enforcement of local policies, monitoring all patrons as a 'Bouncer'
- Successfully inventoried liquor monitored and stocked for quality control/ of supplies
- As a 'Bar Back'
- Part of a small team of Bartenders fulfilling countless orders
- Managed preparing / serving drinks, taking food orders using POS system, accurately maintained customers' bills
- Responsible for closing duties including final monetary intake
- Including balancing fiduciary intake and ordering inventory.
Trained new employees on all aspects of serving
Old Chicago Pizza Taproom
06.2021 - 07.2022
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness
- Worked with POS system to place orders, manage bills and handle complimentary items.
President Sigma Nu
Laramie, WY
06.2020 - 06.2021
- Oversaw all positions within fraternity
- Worked with Alumni Advisors to address all concerns of house and members
- Chaired executive meetings and smaller groups to address conflict and arising challenges
- Advised members in personal, educational and organizational growth
- Developed and organized budget for chapter
- Delegated tasks to each member
- Maintained and grew Chapter membership all while following Universities and CCD's guidelines during Covid.
Altitude Chophouse and Brewery
Laramie, WY
08.2020 - 02.2021
- Maintained thorough changing menu knowledge to sufficiently answer questions regarding menu items, sourcing, ingredients and cooking methods
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers with my name mentioned on Yelp
- Displayed enthusiasm and provided excellent service.
The Buckhorn Bar and Parlor - Bar Security
Laramie, WY
05.2020 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Checked and verified photo identification prior to granting facility access
- Ejected unruly patrons from premises
- Responded quickly to incidents and assessed situations for security concerns.
Education
Masters of Sports Management -
University of Colorado
Fort Collins, COBachelor of Arts Political Science -
University of Wyoming
Laramie, WYSkills
- Recruiting
- Executive Leadership
- Relationship and Team Building
- Sales Growth
- Organizational Development
- Budget Planning
- Effective Communicator and Public Speaker
- Wine and Liquor Service
Personal Information
Laramie, WY, 05/2019 - 05/2020, Recruited new members through advertisement and activities. Planned and executed recruitment activities. Moved Fraternity member count from smallest on Greek row to largest in one year. Contributed to values, goals and strategic vision of organization. Dependable team member in personnel development, team collaboration and resolving issues with customers, staff and senior management. Experience in skilled communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments along with thoughtful interpersonal skills.
Timeline
Game Day Operations Intern
Tony's Restaurant & Lounge
02.2023 - Current
Manager/Bartender
Tony's Restaurant & Lounge
02.2023 - Current
Trained new employees on all aspects of serving
Old Chicago Pizza Taproom
06.2021 - 07.2022
Altitude Chophouse and Brewery
Laramie, WY
08.2020 - 02.2021
President Sigma Nu
Laramie, WY
06.2020 - 06.2021
The Buckhorn Bar and Parlor - Bar Security
Laramie, WY
05.2020 - 09.2020
Masters of Sports Management -
University of Colorado
Bachelor of Arts Political Science -
University of Wyoming
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