Rebecka Graham
Autsin
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Community Acts
Alpine Bank
07.2022 - Current
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
Personal Banking Representative
Alpine Bank
10.2021 - Current
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
- Ensured compliance with bank policies and regulations during all customer interactions.
- Resolved customer complaints in a timely manner, maintaining professionalism while addressing concerns empathetically.
- Facilitated loan application processes for personal clients, guiding them through requirements documentation completion to approval stages smoothly.
- Assisted customers with account management, including opening new accounts, updating existing ones, and resolving issues.
- Notary Public
Detail Manager
Summers Rocky Mtn Motors
06.2020 - 07.2021
- Maintained and organized vehicles for sell. Excelled in time management to ensure proper deadlines. Developed and implemented new procedures and systems for the cleanliness of vehicles. Increased revenue and sales for the company; saved time and resources; contributed to customer satisfaction.
Parts Sales Specialist
Hellman Chevrolet Buick
05.2017 - 06.2020
- Open and maintain customer accounts by recording needed information. Resolve product and service problems by clarifying the customers complaint; determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution. Recommended potential products or services by collecting and analyzing customer information. Contributed to team effort by accomplishing related results as needed. Managed large amounts of incoming calls. Generated sales leads. Handled complaints, provided appropriate solutions and alternatives within the time limits. Take payment information and other pertinent information to record billing information. Handle product recalls and inventory.
STORE MANAGER
Western Convenience Store Inc
05.2014 - 06.2017
- Manage relationships with vendors, service providers, ensuring all items are invoiced. Ability to work and lead as part of a team; supervise and manage schedules and maintained a well organized staff to best suit customer needs. Understanding of sales principles and customer service practices. Gained to ability multitask, while being attentive to customers and remaining flexible to the needs of the business. Brought higher revenue and customer satisfaction to the location.
Education
High School Diploma -
Visions Charter Academy
01.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
Timeline
Community Acts
Alpine Bank
07.2022 - Current
Personal Banking Representative
Alpine Bank
10.2021 - Current
Detail Manager
Summers Rocky Mtn Motors
06.2020 - 07.2021
Parts Sales Specialist
Hellman Chevrolet Buick
05.2017 - 06.2020
STORE MANAGER
Western Convenience Store Inc
05.2014 - 06.2017
High School Diploma -
Visions Charter Academy
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