Professional Summary
Overview
Work History
Education
Skills
Timeline

Rebecca Wolfe

State Farm
Briggsdale
17
years of professional experience

Results-driven Complex Claims Specialist at State Farm with expertise in claims processing and investigation. Proven ability to enhance client understanding through effective verbal communication. Successfully collaborated with adjusters to streamline claim resolutions, ensuring compliance and accuracy. Adept at utilizing industry software to maintain detailed records and track progress efficiently.

Work History

Complex Claims Specialist

4 Years 4 Months
State Farm | 04.2022 - Current
  • Analyzed claims data to ensure accurate processing and compliance with company policies.
  • Collaborated with adjusters to investigate claims, gathering necessary documentation for resolution.
  • Assisted customers in understanding their claim status and available coverage options.
  • Utilized industry software to track claim progress and maintain detailed records of interactions.

Case Investigator

2 Years 6 Months
Bahcus and Shanker | 10.2019 - 04.2022
  • Conducted thorough investigations to gather evidence and analyze case details.
  • Collaborated with law enforcement to ensure comprehensive information exchange.
  • Compiled detailed reports summarizing investigation findings and recommendations.
  • Developed investigative strategies to enhance efficiency in case resolution.

Core Civic

8 Years 3 Months
Case Manager | 01.2010 - 04.2018

Manage 30 client case load inmates

Conduct classes thinking skills problem solving resume and job help classes

Attend parole hearings

Attend court if required

Security

Education

Associate of Science - Criminal Justice

Everest College | Denver, CO | 2010

Skills

Claims
Claims processing
Claims investigation
Verbal communication

Timeline

Complex Claims Specialist

State Farm
04.2022 - CurrentRead More

Case Investigator

Bahcus and Shanker
10.2019 - 04.2022Read More

Core Civic

Case Manager
01.2010 - 04.2018Read More

Everest College

Associate of Science from Criminal Justice
Read More
Rebecca Wolfe