Rebecca Martin
Littleton
Summary
Experienced and self-motivated Senior Living Professional with 17 years of industry experience overseeing program development and coordination of care services. Committed to utilizing skills to help others, while working creatively towards the mission of a company. A strong leader who works well under pressure, and exudes positivity. Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 15 years of experience. Comfortable giving engaging presentations to clients to drive new business, and establish brand profile. Excellent team builder and leader of initiatives.
Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Vice President of Memory Care
MorningStar Senior Living
07.2021 - Current
- Identified opportunities to improve resident services and client satisfaction
- Established performance goals for department and provided methods for reaching milestones.
- Evaluated product development strategies and prepared alternative approaches to exceed goals.
- Furthered brand awareness through development of program key standards and training,and collaboration with marketing.
- Coordinated and implemented effective training for over 2,500 professionals to improve Dementia care quality and educational understanding.
Executive Director
MorningStar of Littleton, Littleton
02.2019 - 07.2021
- Provide daily community support of operations, successfully managing and leading a dynamic team
- Excel at developing and maintaining relationships through excellent communication skills
- Creatively implemented new programs to increase resident satisfaction and engagement
- Skilled and confident in training and professional development with new leaders
- Worked to support company mission and adhered to company protocol at all times
- Sought to work through challenges and foster positive team spirit
- Consulted Physicians, Colleagues, and Supervisors when appropriate to ensure highest level of patient care
- Supported sales and marketing to develop successful campaigns and collaboratively work side by side on all new prospects.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Life Enrichment Director
The Gardens at Columbine, Littleton
02.2016 - 11.2018
- Collaborated closely with residents, using effective communication to better understand individual programming needs
- Hired, trained and supervised a team of Life Enrichment personnel and transportation associates
- Developed staff appreciation programs and additional non-monetary benefits to develop positive workplace culture
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Accurately calculated and processed department expenses within budgetary guidelines for monthly cost and special events
- Assisted with care planning to include elements of resident engagement and preference.
Executive Director/ Reflections Coordinator
MorningStar of Bear Creek, Colorado Springs
01.2013 - 03.2015
- Cultivated and managed relationships with key clients, vendors and community partners for successful opening of new care community
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for community operations
- Trained new staff on quality control procedures and best practices
- Engaged in numerous public speaking opportunities to introduce unique qualities, design and services provided at MSBC
- Confident, articulate, and professional speaking abilities to present in large or small group settings
- Focused teams on developing innovative approaches to care and communication strategies to connect with residents residing in memory care
- Developed local professionals best practice focus group for Dementia Care in collaboration with local Alzheimer's Association
- Consistently led dementia care training company wide and continuously developed new material for maximum benefit of Morningstar team and residents served.
Education
Master of Science - Sociology
Texas State University
San Marcos, TX12-2025
Bachelors of Arts Degree - Sociology
Metropolitan State University Of Denver
Denver2018
Skills
- Leadership Skills
- Customer Education
- Industry Expertise
- Employee Motivation and Performance
- Process Improvement
- Coaching and Mentoring
- Creative Thinking
- Critical thinking and problem
- Solving
- Performance Monitoring
- Effective Communicator and Public Speaker
Certification
- Colorado Assisted Living Administrator License
- National Council of Certified Dementia Practitioners
Certified Alzheimer's Disease and Dementia Care Trainer
- Dementia Care Specialists at Crisis Prevention Institute, Inc.
Dementia Capable Care Specialist
Timeline
Vice President of Memory Care
MorningStar Senior Living
07.2021 - Current
Executive Director
MorningStar of Littleton, Littleton
02.2019 - 07.2021
Life Enrichment Director
The Gardens at Columbine, Littleton
02.2016 - 11.2018
Executive Director/ Reflections Coordinator
MorningStar of Bear Creek, Colorado Springs
01.2013 - 03.2015
Master of Science - Sociology
Texas State University
Bachelors of Arts Degree - Sociology
Metropolitan State University Of Denver
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