Rebecca Julson
Colorado Springs
Summary
Professional with solid background in managing retail environments. Adept at fostering team collaboration and driving results through effective leadership and adaptability. Skilled in inventory management, customer service, and staff development. Known for reliability and flexibility in meeting shifting demands of retail floor.
Overview
22
22
years of professional experience
Work History
Floor Manager
Lee’s Tees
01.2015 - 11.2025
- Software: RetailPro, Shopify, Excel
- Oversaw daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored staff to enhance performance and service quality.
- Developed and maintained strong vendor relationships for timely product procurement.
- Analyzed sales trends to inform strategic merchandising decisions and promotional strategies.
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed team of 10 to 15 employees to maintain smooth-running operations of shop floor.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Lead Spa Attendant
The Avanyu Spa*, Snake River Lodge
10.2008 - 12.2015
- Software: SpaSoft, Excel, Word
- Supervised daily operations of spa services to ensure high-quality guest experiences.
- Trained and mentored staff in spa protocols and customer service excellence.
- Implemented inventory management procedures to optimize product availability and reduce waste.
- Coordinated scheduling for spa appointments, enhancing operational efficiency and guest satisfaction.
- Developed training materials to improve staff knowledge of treatments and products offered.
Marina and Bakery Clerk
Grand Teton Lodge Company, Grand Teton National Park
06.2003 - 08.2008
- Performed guest tours and safety courses, general sales, stock, and inventory duties.
Education
Occupational Associate Degree -
Heritage Institute
Fort Myers, FL01.2008
Skills
- Employee management
- Customer relations
- POS systems
- Policy enforcement
- Health and safety
- Stock management
Timeline
Floor Manager
Lee’s Tees
01.2015 - 11.2025
Lead Spa Attendant
The Avanyu Spa*, Snake River Lodge
10.2008 - 12.2015
Marina and Bakery Clerk
Grand Teton Lodge Company, Grand Teton National Park
06.2003 - 08.2008
Occupational Associate Degree -
Heritage Institute