REBECCA BUNNING
WESTMINSTER
Summary
Dynamic Charge Entry Specialist with a proven track record at Aurora Denver Cardiology Associates, excelling in medical billing and coding. Recognized for meticulous attention to detail and effective cross-functional teamwork, consistently surpassing charge entry targets while ensuring HIPAA compliance and enhancing patient record accuracy. Passionate about improving healthcare processes and patient experiences.
Overview
11
11
years of professional experience
Work History
Charge Entry Specialist
Aurora Denver Cardiology Associates
Denver
03.2024 - Current
- Reviewed and verified patient demographic data, insurance details, and procedure codes for accurate charge entry.
- Maintained high productivity levels by consistently exceeding daily charge entry targets.
- Collaborated with healthcare professionals to resolve missing or incomplete charge information.
- Updated patient records with changes in insurance coverage or billing information as needed.
- Mentored new team members on coding practices, ensuring departmental accuracy.
- Ensured strict confidentiality of patient information in compliance with HIPAA regulations.
- Participated in cross-functional meetings to discuss process improvements related to charge entry.
- Demonstrated attention to detail by identifying and correcting errors during charge entry reviews.
Procedure Scheduler
AURORA DENVER CARDIOLOGY ASSOCIATES (HCA)
Thornton
12.2022 - 03.2024
- Schedule procedures and tests for five providers
- Coordinate with providers, patients, and hospital facilities to schedule procedures and tests promptly
- Created an effective system to organize a flow to scheduling in the interest of eliminating errors
- Designed informative handouts for each procedure and test to hand to patients
- Validate insurance plans and ensure prior authorizations have been determined
- Assist with front desk duties and elsewhere when needed
Administrative Assistant
AURA SKIN AND MILE HIGH PLASTIC SURGERY
Boulder
11.2020 - 03.2022
- Scheduled patient appointments for plastic surgery and aesthetic consultations.
- Managed accounts receivable for surgeries, copays, and skincare products.
- Entered and scanned new patient data to ensure accurate record-keeping.
- Assisted management with payroll entries, maintaining financial documentation accuracy.
- Maintained inventory levels and reordered consumables as required.
- Reconciled payment transactions and prepared end-of-day reports for management.
- Developed process that improved daily transaction recording accuracy.
- Facilitated email communications with patients to support scheduling efforts.
Administrative Assistant
BLUE ASPEN PLASTIC SURGERY
Lafayette
09.2019 - 10.2020
- Scheduled clinical appointments and processed patient check-ins and check-outs while collecting payments.
- Utilized Nextech software for efficient clinical scheduling and financial reporting.
- Ordered medical equipment and garments in preparation for upcoming surgeries.
- Coordinated surgery schedules with three surgery centers to optimize operations.
- Prepared charts for new and established patients to ensure accurate records.
- Filed insurance claims using HCFA forms to facilitate timely reimbursements.
- Processed monthly patient statements and arranged payment plans effectively.
- Autoclaved used medical equipment daily to maintain hygiene standards.
Front Desk Reception
PEAK ENT AND VOICE CENTER
Broomfield
02.2018 - 09.2019
- Scheduled patient appointments for ENT, Audiology, Voice Therapy, and Medical Aesthetics.
- Performed cost estimates and communicated potential expenses to patients.
- Verified insurance policies before confirming appointments.
- Initiated prior authorizations for voice therapy services.
- Contacted potential patients promptly upon receiving referrals.
- Collected copayments and past due payments efficiently.
- Scanned and organized electronic forms using EMR systems.
Front Desk Reception
FAMILY PRACTICE ASSOCIATES
Broomfield
01.2015 - 02.2018
- Operated multi-line phone system to relay accurate messages via NextGen EHR.
- Assisted in maintaining medical charts and EMR for compliance.
- Prepared patient charts, including verifying insurance coverage.
- Scheduled appointments and registered new patients using NextGen software.
- Greeted patients and vendors professionally to enhance clinic experience.
- Identified and rectified inconsistencies in medical documentation meticulously.
- Collected payments from patients for co-pays and overdue accounts.
- Assisted accounting team with insurance payment processing and posting overdue accounts.
Education
Master of Science - HEALTHCARE ADMINISTRATION
COLORADO STATE UNIVERSITY
Global12.2016
Bachelor of Science - ANIMAL SCIENCE
COLORADO STATE UNIVERSITY
Fort Collins, CO12.2005
Skills
- Medical billing and coding
- Insurance verification
- Patient record management
- Data accuracy and confidentiality
- Cross-functional teamwork
- Attention to detail
- Time management
- HIPAA compliance
- Healthcare industry knowledge
Accomplishments
- Over the past two years, I've been honored with 12 awards from both coworkers and management, recognizing my attention to detail, strong teamwork, and consistently positive attitude.
Timeline
Charge Entry Specialist
Aurora Denver Cardiology Associates
03.2024 - Current
Procedure Scheduler
AURORA DENVER CARDIOLOGY ASSOCIATES (HCA)
12.2022 - 03.2024
Administrative Assistant
AURA SKIN AND MILE HIGH PLASTIC SURGERY
11.2020 - 03.2022
Administrative Assistant
BLUE ASPEN PLASTIC SURGERY
09.2019 - 10.2020
Front Desk Reception
PEAK ENT AND VOICE CENTER
02.2018 - 09.2019
Front Desk Reception
FAMILY PRACTICE ASSOCIATES
01.2015 - 02.2018
Master of Science - HEALTHCARE ADMINISTRATION
COLORADO STATE UNIVERSITY
Bachelor of Science - ANIMAL SCIENCE
COLORADO STATE UNIVERSITY
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