Accomplished and multifaceted IT leader with over 11 years of progressive managerial and technical experience in the IT industry who is looking to achieve a consulting role with an established firm with the possibility of becoming a high-level IT leader. As a trusted and committed leader with big-picture organizational vision and the ability to implement and mature high-performing teams, large-scale infrastructure and enterprise systems, networks, and applications with over 700 locations/~45,000 end-users. Proven history in improving cloud and on-premise infrastructure, maintaining security, enforcing compliance, reducing risk and simplifying vendor management and reducing budgetary overhead. Committed to leading by example and fostering a positive culture rooted in collaboration, empowerment, respect and ensuring accountability and adherence to organizational objectives.
Served on executive team to lead and direct a technology organization that is composed of multiple enterprise technology teams and the infrastructure within those facilities. Develop and execute enterprise strategies that drive synergies and consistencies to enable implementations. Facilitate integration of talent within other areas to improve project execution and support division/field associate across 706 store locations and ~60,000 store associates/end-users. Left the company to become a stay-at-home Dad to spend time with my family after the last six years of extremely intense corporate dedication.
Served on senior technology team to direct and lead the Infrastructure department (Security, Servers, VoIP, Networking, Applications, Storage, Data Centers/MSPs) to provide daily production support and carry out various IT initiatives across 168 store locations and ~4,250 end-users in an 18x7 operation. Left the company to experience a different work culture and have the opportunity to advance my career.
Technical Skills
Call-Processing Systems: Cisco Call Manager | ShoreTel | Mitel | Microsoft Teams
Cloud Platforms: Microsoft Azure | AWS (limited) | Google Cloud (limited)
Compliance Standards/Regulations: FFIEC | GLBA | HIPAA | ISO 27001 | NIST 800-53 | PCI-DSS | SOX
Networking: MPLS/SDWAN/VPN Connectivity | Cisco Switches, Routers, Firewalls with FirePower/IPS/IDS | HP Switches | Juniper Firewalls | Palo Alto Firewalls | SonicWall Firewalls/Switches | zScaler
Operating Systems: Windows Server | Windows XP – 11 | Apple/Mac OS X | Linux (limited) | RedHat (limited) | CentOS (limited)
Other Technologies: Citrix | CrowdStrike | IBM AIX/AS400 (limited) | McAfee DLP | Microsoft Exchange & Microsoft Office 365 - SharePoint | Mimecast | NetApp SAN | Nutanix AHV | Okta | SCCM-SCOM | Sophos | Splunk/SIEM | Symantec DLP/AV | VMWare | Zerto