Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

RAYMONDA JONES

MELISSA

Summary

Dynamic professional with extensive experience in customer service and food preparation, notably at Hilton. Proven ability to enhance customer satisfaction through effective problem resolution and interpersonal skills. Skilled in inventory management and sanitation compliance, ensuring high-quality food production and operational efficiency. Committed to delivering exceptional results in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

DPD

Assistant Manger
MCKINNEY
02.2023 - 06.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.

Line Cook, PREP COOK

Hilton
Dallas
02.2017 - 03.2020
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Adhered to sanitation policies at all times when handling food products.

CUSTOMER SERVICE, BAKER, LINE COOK

Market Street
Plano
07.2015 - 11.2017
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Stocked shelves with freshly-baked goods throughout the day as needed.

Education

Associate of Arts - Arts

Collin County Community College
Frisco, TX
06-2015

High School Diploma -

LIBERTY HIGH SCHOOL
15250 ROLATER RD. FRISCO, TX 75035
06-2011

Skills

  • Inventory management
  • Customer service
  • Food preparation
  • Sanitation compliance
  • Equipment operation
  • Product packaging

Accomplishments

EMPLOYEE OF THE MONTH, EXCEPTIONAL SERVICE AWARD, PERFECT ATTENDANCE AWARD, GREAT CUSTOMER SERVICE AWARD.

References

References available upon request.

Timeline

DPD

Assistant Manger
02.2023 - 06.2025

Line Cook, PREP COOK

Hilton
02.2017 - 03.2020

CUSTOMER SERVICE, BAKER, LINE COOK

Market Street
07.2015 - 11.2017

Associate of Arts - Arts

Collin County Community College

High School Diploma -

LIBERTY HIGH SCHOOL

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