Raymond Matthews
Fort Collins
Summary
Dedicated Service Technician with expertise in customer service, technical troubleshooting, and problem-solving. Proven ability to educate clients on tire safety and maintenance while ensuring efficient workflow and equipment performance.
Overview
4
4
years of professional experience
Work History
Service Technician
Discount Tire
Fort Collins
05.2023 - 07.2026
- Installed, balanced, and repaired tires using specialized equipment.
- Inspected and diagnosed tire issues for various vehicle types.
- Provided exceptional customer service to enhance client satisfaction.
- Educated customers on tire maintenance and safety practices.
- Conducted routine maintenance on shop equipment for optimal performance.
- Assisted in training new technicians on best practices and procedures.
- Collaborated with team members to ensure efficient workflow.
- Maintained cleanliness and organization of work area and tools.
Theatre Usher
Cinemark
Fort Collins
05.2022 - 02.2023
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Assisted with ticket scanning and ushering patrons to their seats.
- Provided information about movie schedules and showtimes to customers.
- Guided emergency procedures to ensure guest safety during events.
- Monitored theatre cleanliness and resolved any issues during screenings.
Education
Bachelor of Science - Computer Science
Colorado State University
Fort Collins, CO05-2028
Skills
- Customer service
- Problem solving
- Team collaboration
- Technical troubleshooting
- Effective communication
- Hand tool expertise
- Professional and courteous
- Tire maintenance
Timeline
Service Technician
Discount Tire
05.2023 - 07.2026
Theatre Usher
Cinemark
05.2022 - 02.2023
Bachelor of Science - Computer Science
Colorado State University