Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ray Hein

Thornton,CO

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Lead Technician

Barber-Nichols
Arvada, CO
10.2017 - Current
  • Developed comprehensive training materials for new hires, promoting a smooth onboarding process and boosting team competency levels.
  • Collaborated with cross-functional teams to achieve project goals, fostering strong working relationships across departments.
  • Spearheaded continuous improvement initiatives focused on enhancing product quality and streamlining operations processes.
  • Championed process standardization efforts across the organization, resulting in more streamlined workflows and increased overall effectiveness of the technician team.
  • Mentored junior technicians to foster their professional growth, sharing valuable industry insights and best practices.
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Suggested specialized fixtures, test equipment and procedures for failure analysis.
  • Applied critical thinking and research to address complex issues.
  • Wrote and revised technical procedures.

Technician Supervisor

Barber-Nichols Inc
Arvada Colorado
04.2004 - 10.2017
  • Streamlined technical processes by implementing automation and optimizing workflows, resulting in increased efficiency and reduced downtime.
  • Enhanced team performance by providing comprehensive training programs and continuous support to technicians.
  • Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
  • Reduced system errors and improved overall performance by conducting thorough troubleshooting and implementing necessary software updates.
  • Collaborated with management to develop strategic plans for technology upgrades, infrastructure improvements, and budget allocation.
  • Promoted a positive work environment by fostering open communication channels between team members and encouraging professional growth opportunities.
  • Cultivated a culture of safety within the workplace by enforcing compliance with established procedures, guidelines, and regulatory requirements related to technology use.
  • Continuously updated knowledge base regarding best practices specific to relevant industries as well as latest trends in technology management strategies helpful in staying ahead in competitive markets.
  • Demonstrated excellent problem-solving abilities by quickly identifying root causes of technical issues and implementing appropriate solutions to mitigate future occurrences.
  • Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.
  • Formulated plans for improving procedures, training and processes.
  • Calibrated, maintained and operated equipment for maximum performance.
  • Produced documentation on latest updates as well as reports detailing findings and recommendations.
  • Allocated resources for optimum coverage and effectiveness.
  • Improved systems with addition of new features and infrastructure.
  • Researched and adopted new technologies to add value to existing offerings.
  • Monitored employee tasks to gauge business functions and inefficiencies.
  • Authored best practices documentation for use in new personnel onboarding processes.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.

Senior Technician

Barber-Nichols Inc
Arvada, CO
04.1998 - 04.2004
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Enhanced team performance with the development and implementation of comprehensive training programs.
  • Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
  • Assisted in the design and installation of advanced technology upgrades, resulting in increased productivity levels.
  • Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Utilized strong analytical abilities to assess system performance data, identifying trends that informed future improvements initiatives.
  • Performed rigorous testing on new products or components before deployment to ensure quality assurance.
  • Supported procurement activities by providing insight into selection decisions based on technical expertise.
  • Championed company values while consistently meeting deadlines under challenging conditions without compromising quality.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed preventive maintenance on set schedules.
  • Installed new systems and parts with efficient approach.
  • Diagnosed problems with ECM/CNC machines by applying technical knowledge and troubleshooting skills.
  • Monitored and enforced safety measures to mitigate hazards.
  • Tested components and systems to evaluate performance and identify concerns.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Maintained quality assurance and customer satisfaction objectives.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Suggested specialized fixtures, test equipment and procedures.

Education

Associate of Applied Science - Aeronautical Science

Ft Scott CC
Ft Scott KS
05.1991

Skills

  • Staff Training
  • Design Principles
  • Document Preparation
  • Time Management
  • Assembly and Production
  • Project Support
  • Attention to Detail
  • ISO 9000 and Kaizen

Certification

CFII, Commercial Pilot, Advanced Ground Instructor, A&P

Timeline

Senior Lead Technician

Barber-Nichols
10.2017 - Current

Technician Supervisor

Barber-Nichols Inc
04.2004 - 10.2017

Senior Technician

Barber-Nichols Inc
04.1998 - 04.2004

Associate of Applied Science - Aeronautical Science

Ft Scott CC

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Ray Hein