Ray Ellis
Colorado Springs
Summary
Results-driven Systems Administrator with 8+ years of experience in IT infrastructure management, business technology integration, cybersecurity, and strategic IT planning. Adept at evaluating and implementing emerging technologies, optimizing system performance, and ensuring the secure, continuous operation of enterprise IT systems. Seeking an opportunity at SCA to drive IT strategy, system enhancements, and digital transformation initiatives.
Systems professional prepared to deliver high standards and impactful results. Expertise in system design and integration, consistently enhancing operational efficiency. Known for strong teamwork and adaptability, with focus on innovation and reliability. Skills include systems analysis and project management, valued for meticulous attention to detail and proactive approach.
Overview
13
13
years of professional experience
Work History
System Engineer
Progressive Insurance
08.2020 - Current
- Develop and implement IT initiatives that align with business goals, ensuring secure and continuous IT operations
- Maintain and optimize Office 365 environments, researching and integrating emerging technologies for business improvement
- Lead cybersecurity efforts, enforcing system security policies, backup plans, and disaster recovery strategies
- Manage cloud environments (Azure, AWS, Google Cloud) and enterprise IT systems to enhance performance and scalability
- Collaborate with leadership on IT strategic planning, budgeting, and vendor selection for software and hardware upgrades
- Evaluate network security protocols, manage access controls, and troubleshoot IT infrastructure to minimize downtime
System Administrator
Guys Flooring Service
06.2017 - 08.2020
- Oversaw network and systems administration, ensuring optimal uptime and compliance with IT security standards
- Managed Microsoft 365 environments, training employees on new features and integrating tools to enhance productivity
- Developed IT policies and security frameworks to ensure compliance with industry regulations
- Implemented data backup and disaster recovery procedures, reducing recovery time by 30%
- Provided technical support and project management for company-wide IT upgrades
System Administrator
Al Serra Colorado
08.2014 - 05.2017
- Managed IT infrastructure, network security, and hardware/software integration to ensure secure business operations
- Monitored system performance and introduced enhancements that improved efficiency and system availability
- Led server and workstation upgrades, implementing best practices for data management and cybersecurity
- Developed user training programs to improve adoption of new technologies and software tools
Networking / IT Support Services
Tech-Work Solutions
04.2012 - 06.2014
- Designed and deployed structured cabling systems for large-scale enterprise environments
- Configured and troubleshot wired/wireless network components and supported 500+ users
- Conducted fiber optic testing and diagnostics to ensure high-speed data transmission and secure connections
Education
A.A.S. - Computer Networking
Pikes Peak Community College
Colorado Springs, COA.A. - Computer Information Systems Technology
Pikes Peak Community College
Colorado Springs, COSkills
- IT Strategic Planning
- Infrastructure Management
- Roadmap development
- System upgrades
- Technology evaluation
- Cloud Applications
- Enterprise Applications
- Microsoft 365
- Office 365
- Exchange
- SharePoint
- Teams
- Azure
- Entra ID
- Cybersecurity
- Compliance
- System security
- Risk assessment
- Disaster recovery planning
- Business Analysis
- Vendor Management
- IT budgeting
- External vendor coordination
- Policy development
- Networking
- Systems Administration
- Windows Server
- Linux
- VMware
- Hyper-V
- Citrix
- Network security
- End-User Training
- Change Management
- Developing ‘train the trainer’ programs
- Office 365 training initiatives
- Troubleshooting
- System engineering
- Hardware and software installation
- Technical support
- Incident management
- LAN/WAN
- Systems analysis
- IT infrastructure
- Hardware configuration
- Virtualization
- Server management
- System updates
- Remote Access
- Windows administration
- User management
- Software installation
- Desktop troubleshooting
- Network troubleshooting
- Backup management
- Disaster recovery
- IT documentation
- Helpdesk operations
- Device configuration
Timeline
System Engineer
Progressive Insurance
08.2020 - Current
System Administrator
Guys Flooring Service
06.2017 - 08.2020
System Administrator
Al Serra Colorado
08.2014 - 05.2017
Networking / IT Support Services
Tech-Work Solutions
04.2012 - 06.2014
A.A. - Computer Information Systems Technology
Pikes Peak Community College
A.A.S. - Computer Networking
Pikes Peak Community College
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