Raquel Valentine
Colorado Springs,CO
Summary
To obtain a full-time position in an administrative field for Colorado Springs District 11
Overview
28
28
years of professional experience
Work History
Staff Assistant
Jenkins Middle School
10.2022 - Current
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Maintained accurate record-keeping systems such as attendance
- Identified areas for improvement in office systems, proposing and implementing solutions that increased overall work efficiency.
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Handled incoming phone calls professionally, directing callers to appropriate parties or addressing their inquiries directly when possible.
Self Employed Mobile Massage Business
Healing Hands Massage Therapy
06.2018 - 01.2025
- Bring my massage services to my clients’ home
- Provide excellent customer service by listening to their needs, performing customized massage and offering suggestions on frequency and modalities that can best help them
Massage Therapist
Massage Envy Briargate
03.2015 - 08.2020
- Provide excellent customer service by being personable, listening to their needs and providing suggestions on how I can best help them.
- Perform custom massage that will suit their needs and alleviate any discomfort or pain
- Communicate and give suggestions that I may have for the client regarding self-care or frequency of massages to continue on a path of healing
Medical Records Clerk
Maxim Healthcare Services
06.2013 - 01.2015
- Filing 1500 time cards and/or other necessary patient paperwork on a weekly basis
- Performing weekly chart audits to ensure that all charts and paperwork coincide with corporate and state regulations and standards
- Faxing and scanning physician orders to doctors and ensuring they are signed and faxed back within the allotted 30 day period.
Payroll
Maxim Healthcare Services
06.2008 - 06.2013
- Performing weekly payroll for 260 internal Maxim employees.
- Complete weekly billing reconciliation reports to ensure that all billing and funds are complete and accounted for.
- Answering all client questions regarding weekly payroll and time cards.
- Coordinate and perform weekly orientation for RNs, therapists and CNA’s
Receptionist for Audi Service Department
McDonald Automotive Group
10.2002 - 06.2005
- Answer phones and provide excellent customer service and assist with all customer needs
- Schedule service appointments
- Assist service advisors with whatever is needed at the time; bring up customer vehicles, pick up parts for service department, check out customers and ensure that all services rendered are up to par
Site Security Supervisor at TJ Watson Research Center
Wackenhut Security Systems
10.1999 - 09.2002
- Ensure that all emergency protocols are up to date and are being followed per OSHA standards
- Work closely with Fire Marshall regarding the containment of dangerous and deadly chemicals and that they are stored properly
- Patrol the interior of the building every 2 hours and observe if there are any leaks or alarms sounds around the laboratory areas
- Ensure that all guards are trained properly and that all yearly trainings are completed in a timely manner
- Make daily charts and reports regarding active and inactive alarms
- Create and submit weekly sign in sheets for employees
- Submit and complete biweekly payroll
Building Access Supervisor for TJ Watson Research Center
Wackenhut Security Systems
09.1998 - 10.1999
- Ensure that appropriate permissions are granted for all IBM employees whether it be by badge access or key access
- Ensure correct protocols are being implemented if additional access needs to be granted to said employee or contractor
- Change out locks or keys to doors needing extra security
- Manage weekly spreadsheets regarding badge access to contractors and employee that work in the building
Receptionist for TJ Watson Research Center
Wackenhut Security Systems
03.1997 - 09.1998
- Answer phones and assist with all customer issues and questions
- Ensure that all 4 doors to the lobby are closed and can only be accessed by badged approved contractors and employees
Education
Associates In Occupational Studies - Massage Therapy
Heritage College
06.2005
Skills
- Data Entry and Order Processing
- Experience with Word
- Experience with Excel and Spreadsheet Building
- Account and Medical Records Management
- Accounts Payable and Receivable
Timeline
Staff Assistant
Jenkins Middle School
10.2022 - Current
Self Employed Mobile Massage Business
Healing Hands Massage Therapy
06.2018 - 01.2025
Massage Therapist
Massage Envy Briargate
03.2015 - 08.2020
Medical Records Clerk
Maxim Healthcare Services
06.2013 - 01.2015
Payroll
Maxim Healthcare Services
06.2008 - 06.2013
Receptionist for Audi Service Department
McDonald Automotive Group
10.2002 - 06.2005
Site Security Supervisor at TJ Watson Research Center
Wackenhut Security Systems
10.1999 - 09.2002
Building Access Supervisor for TJ Watson Research Center
Wackenhut Security Systems
09.1998 - 10.1999
Receptionist for TJ Watson Research Center
Wackenhut Security Systems
03.1997 - 09.1998
Associates In Occupational Studies - Massage Therapy
Heritage College
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