Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Programs Case Manager
Lake County Department of Human Services
02.2019 - Current
Conducted comprehensive assessments to determine client needs and data entry with Colorado Benefits Management system eligibility for services.
Developed individualized service plans to facilitate client access to resources and support.
Coordinated with multidisciplinary teams to ensure holistic care for clients in crisis situations.
Monitored client progress and adjusted service plans based on changing needs and circumstances.
Educated clients on available programs, enhancing awareness and engagement in their care journey.
Advocated for client rights, ensuring compliance with relevant regulations and organizational policies.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Home Remodeler
Living Environment Enhancement 5280 LLC
03.2017 - 10.2018
Led remodeling projects from concept to completion, ensuring quality and adherence to client specifications.
Managed timelines and budgets for multiple renovation projects, optimizing resource allocation.
Implemented best practices for site safety, reducing workplace incidents during renovations.
Delivered top-notch tiling work for bathroom remodels that enhanced both appearance and functionality of the space.
Enhanced property values for clients by executing professional remodels of kitchens, bathrooms, and living spaces.
Worked with employees to manage projects from design to completion.
Substitute Teacher, K-12 and Teachers Aide
Greater Heights Academy HOPE
01.2015 - 08.2017
Delivered engaging lesson plans to facilitate student understanding across diverse subjects.
Adapted teaching methods to meet individual student needs and learning styles.
Managed classroom behavior effectively to create a positive learning environment.
Collaborated with full-time teachers to ensure continuity in curriculum delivery.
Project manager for Art class, Art Shows, physical education and graphic designer for year books k-12
Skills
Problem-solving
Client case management
Prioritization and scheduling
Detailed case documentation
Documentation and reporting
Relationship building
Strategic decision-making
Effective conflict resolution
Professional communication skills
Community resources
Proficient in creating documentation
Critical thinking
Certification
Certified for MAGI and Non MAGI (Modified Adjusted Gross Income) Medicaid benefits.
Certified for SNAP Supplemental Nutrition Assistance Program benefits.
Certified for Adult Financial programs for Old Age Pension and State AND Aid to the Needy Disabled benefits.
Certified for Colorado Works TANF Temporary Aid for Needy Families.
Colorado ACP Address Confidentiality Program Certified Application Assistant.
Certified Public Notary for the State of Colorado.
Certified CBI Criminal Justice Information Services Security.
Intern- Independent Living Program at Arlington County Department of Human Services Child and Family Services DivisionIntern- Independent Living Program at Arlington County Department of Human Services Child and Family Services Division