Randi Montier
Denver
Summary
Dynamic Business Manager with a proven track record at Nordstrom, enhancing team productivity and customer satisfaction through effective leadership and customer service excellence. Skilled in adopting new technologies and project management, I've driven revenue growth and operational efficiency. My approach fosters strong client relationships and high-performing teams, emphasizing team leadership and strategic sales initiatives.
Overview
18
18
years of professional experience
Work History
Business Manager
Nordstrom
10.2017 - Current
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Business Manager
Neiman Marcus
02.2009 - 10.2017
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Boosted team morale and productivity by implementing regular feedback sessions and recognizing outstanding performances.
- Implemented customer relationship management systems to track client interactions and feedback, leading to improved service delivery.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
Business Manager
Nordstrom
08.2007 - 02.2009
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Improved operational efficiency by adopting new technologies and training staff on best practices.
- Drove revenue growth with targeted sales initiatives, adapting techniques to meet changing market conditions.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - Electrolysis
Intern At Cherry Creek Electrolysis
Centennial, COSkills
- Customer Service Excellence
- Employee management
- Project management
- Team Leadership
Timeline
Business Manager
Nordstrom
10.2017 - Current
Business Manager
Neiman Marcus
02.2009 - 10.2017
Business Manager
Nordstrom
08.2007 - 02.2009
No Degree - Electrolysis
Intern At Cherry Creek Electrolysis
Similar Profiles
Sheri ZelekSheri Zelek
Assistant Beauty Department Manager at NordstromAssistant Beauty Department Manager at Nordstrom
Tyler ChoTyler Cho
Cashier at NordstromCashier at Nordstrom
Jonathan AldacoJonathan Aldaco
Sales Associate at NordstromSales Associate at Nordstrom