Randee Hartung
Thornton
Summary
Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 8 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in managing schedules, coordinating company events and producing financial reports.
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Mile High Recovery
10.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Facilitated on-site activities, support groups, and outings for clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Treated clients and families with respect and dignity.
- Assessed patient progress and reported changes to supervising physician.
Administrative Manager
Blackjack pizza and salads
07.2022 - 10.2024
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Identified and solved problems to enhance management and business direction.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Developed and implemented administrative procedures to maximize efficiency.
- Supported staff through in-service training, providing mentorship and additional resources.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Monitored department budgets by tracking expenses against allocated funds.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Evaluated and implemented new systems and procedures to maintain regulatory compliance.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Administrative Manager
Blackjack pizza and salads
06.2012 - 07.2022
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Identified and solved problems to enhance management and business direction.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Developed and implemented administrative procedures to maximize efficiency.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Supported staff through in-service training, providing mentorship and additional resources.
Education
High School Diploma -
Hidden Lake
11-2013
Skills
- Policy Development
- Organization and Multitasking
- Employee Development
- Vendor Negotiations
- Employee Onboarding
- Schedule Management
- Performance Evaluations
- Developing Policies and Procedures
- Hiring and Training
- Customer Service Management
- Scheduling
- Event Planning
- Critical Thinking
- Human Resources
- Performance Improvement
- Calendar Management
- Project Planning
- Budget Administration
- Research
- Staff Management
- Relationship Building
- Active listening
- De-escalation strategies
Certification
Qualified Medication Administration Person- QMAP
Timeline
Behavioral Health Technician
Mile High Recovery
10.2024 - Current
Administrative Manager
Blackjack pizza and salads
07.2022 - 10.2024
Administrative Manager
Blackjack pizza and salads
06.2012 - 07.2022
High School Diploma -
Hidden Lake
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