Ramsey Wilkenloh
Denver
Summary
Dynamic and enthusiastic professional with experience at 57th Fighter Group Restaurant, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through effective communication and conflict resolution. Skilled in multitasking and organization, ensuring smooth operations during events and daily activities.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
57th Fighter Group Restaurant
Atlanta
2023.06 - 2024.08
- Greeted customers and escorted them to their tables.
- Answered phones and handled reservations and or requests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Prepared seating arrangements for the day off of reservations.
Camp Counselor
YMCA of Metro Atlanta
Atlanta
2018.06 - 2020.07
- Was in charge of a new set of kids in a cabin for at least a week.
- Coordinated and led group activities for campers and counselors.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
Lifeguard
Brittany Club
Atlanta
2018.06 - 2019.07
- Monitored surrounding environment constantly to watch for potential risks.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
Education
Some College (No Degree) - Psychology
University of Colorado At Boulder
Boulder, COSkills
- Team collaboration
- Customer service
- Active listening
- Conflict resolution
- Psychological insights
- Creative mindset
- Multitasking and organization
- Creative and energetic
- Decision-making
- Empathy and patience
Timeline
Restaurant Hostess
57th Fighter Group Restaurant
2023.06 - 2024.08
Camp Counselor
YMCA of Metro Atlanta
2018.06 - 2020.07
Lifeguard
Brittany Club
2018.06 - 2019.07
Some College (No Degree) - Psychology
University of Colorado At Boulder